Macy's · 1 day ago
Senior, HR Technology
145 Progress Place, Springdale, OH, 45246, US
Full-time
Onsite
Senior Level
$76K/yr - $127K/yr
5+ years expMacy's is a well-established retail company that has been serving customers for over 160 years. They are seeking a Senior, HR Technology professional to implement and enhance their Workforce Management systems, ensuring effective usage across the organization while collaborating with HR leadership and IT partners.
Consumer GoodsFashionRetail
Responsibilities
Establish and manage a framework to optimize Macy’s adoption of (UKG/Kronos) enhancements, patches, and new features. Partner with Module Owners, COE stakeholders, and HR leadership to assess business needs and align opportunities within each release cycle
Lead and support the implementation and configuration of Workforce Management (UKG/Kronos) functionality, including timekeeping rules, scheduling configurations, accruals, pay rules, and other core components. Ensure system design aligns with business requirements, compliance standards, and industry best practices
Expand and maintain documentation of the Workforce Management ecosystem, including configuration catalogs, integrations, and reporting assets. Analyze system interdependencies to identify convergence points and opportunities for optimization
Develop and support reporting in (UKG/Kronos) and across other HR technologies. Use reporting to evaluate system performance, monitor operational trends, and support compliance requirements
Evaluate and apply best-practice approaches to (UKG/Kronos) configuration, including rule design, testing strategies, and feature deployment. Recommend improvements that enhance system performance, quality, and long-term sustainability
Serve as a primary partner to MTech and (UKG/Kronos) vendor teams to strengthen environment management practices that support parallel initiatives, testing cycles, and issue resolution
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned
Qualification
Required
Proven experience implementing, configuring, and optimizing UKG/Kronos Workforce Management, including timekeeping rules, scheduling, accruals, and pay rules
Strong ability to design, configure, document, and enhance HR technology solutions in alignment with business requirements, compliance standards, and best practices
Experience managing system enhancements, patches, and new feature adoption by evaluating business needs and aligning opportunities within structured release cycles
Ability to translate business needs, regulatory requirements, and operational workflows into scalable system configurations and technical solutions
Strong reporting skills within Kronos and across HR technologies, with the ability to analyze system performance, operational trends, and compliance requirements
Ability to serve as a primary liaison to internal IT teams and external vendors, supporting environment management, parallel initiatives, testing cycles, and issue resolution
Excellent written and verbal communication skills, with confidence presenting recommendations and leading discussions with stakeholders at all levels of the organization
Strong analytical and mathematical skills, with the ability to evaluate system logic, identify optimization opportunities, and solve complex problems independently
Strong attention to detail with the ability to interpret and create configuration guides, reports, and procedural documentation
Ability to manage multiple priorities simultaneously, exercise sound judgment, and work independently in a fast-paced environment
Demonstrated customer service orientation with a collaborative, partnership-driven mindset
Understanding of wage and hour laws and compliance requirements
Preferred
Payroll knowledge preferred
Familiarity with Oracle HCM Cloud configurations preferred; ability to read and write basic SQL queries and analyze system logic or scripts is a plus
Willingness and ability to complete required training related to (UKG/Kronos) and other HR systems
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
Recent News
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