Gateway Financial Solutions · 9 hours ago
Business Systems Analyst (Loan Origination Systems)
Gateway Financial Solutions is seeking a Business Systems Analyst III responsible for the development and implementation of technology to solve business problems. This role involves working with stakeholders to identify requirements and deliver quality results regarding systems or processes in a timely manner.
CrowdfundingFinanceFinancial ServicesInformation TechnologyInsuranceVenture Capital
Responsibilities
Partner with business stakeholders to understand business needs and to gather and document systems requirements
Build relationships to act as a consultant across the organization providing recommendations, best practices, system capabilities, and training
Ability to problem-solve, troubleshoot, and ultimately resolve system-related issues as they are reported
Provide world-class customer service to our business stakeholders for all technical improvements and/or troubleshooting needs
Develop and work with external vendors as needed for solutions within business systems
Identify and effectively communicate opportunities for future improvements to business processes and/or systems
Train and educate users on the operations, features, and best practices of business systems
Work on concurrent projects of varying size and scope, adhering to timelines and objectives
Collaborate with the rest of the Business Technology team as well as the rest of the Technology, Data, and Analytics (T.D.A.) department to deliver enterprise solutions
Mentor all Business Systems Analysts as well as other members of the T.D.A. department as needed
Overflow support of business-as-usual tickets on the GFS T.D.A. Help Desk
Conduct New-Hire Trainings in coordination with the VP of Business Technology
Review 'In Development' tickets with Business Technology team members on a regular basis
Complete additional tasks to support the T.D.A. department as needed
Qualification
Required
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience)
5+ year(s) of relevant experience working with or analyzing technological systems or software to drive business outcomes
3+ years of experience capturing business requirements and translating into technical specifications and developing and implementing best in class technical solutions
2+ year(s) of experience working with SQL to manage and manipulate data with proven experience using concepts such as window functions, CTEs, complex joins and aggregates
3+ years of experience writing, debugging, and optimizing JavaScript code or similar programming languages
Prior experience within auto finance industry or similar lending environment working on a loan origination system
Ability to work well as a member of a team and manage multiple projects simultaneously
Strong organizational skills with close attention to detail
Excellent verbal and written communication skills
Preferred
Experience working with REST APIs using Postman