Regional Director of Operations jobs in United States
cer-icon
Apply on Employer Site
company-logo

Confidential Careers · 4 hours ago

Regional Director of Operations

Dhanani Group is one of the world’s top ranked QSR franchise owners, specializing in the restaurant franchise model. The Regional Director of Operations is responsible for driving performance and growth across multiple Burger King restaurants in Illinois, ensuring brand standards are met and teams are developed to deliver exceptional guest experiences.

Human ResourcesRecruiting

Responsibilities

Lead, coach, and develop District Managers and General Managers to achieve operational, financial, and people objectives
Drive consistent execution of Burger King brand standards, operational procedures, food safety, and guest experience expectations
Analyze regional performance metrics including sales, labor, food cost, and controllables, and implement action plans to improve results
Ensure compliance with all local, state, and federal regulations, including Illinois labor laws, health codes, and safety standards
Partner with marketing and field leadership to execute promotions, new product launches, and local market initiatives
Oversee staffing strategies, succession planning, and leadership development to build a strong talent pipeline
Conduct regular restaurant visits, audits, and performance reviews to ensure operational consistency and accountability
Collaborate with franchise owners and corporate teams on budgeting, forecasting, capital planning, and strategic growth initiatives
Lead change management initiatives and support new restaurant openings, remodels, and reimages within the region
Own regional profit and loss performance, including sales growth, cost control, and margin improvement
Set and monitor operational KPIs, ensuring corrective actions are taken to address underperformance
Optimize labor deployment, scheduling practices, and productivity to balance guest service and profitability
Model Burger King values and foster a high-performance, people-first culture
Promote accountability, engagement, and continuous improvement across all levels of the organization
Ensure effective communication and alignment between field leadership, support teams, and ownership groups

Qualification

Multi-unit operations experienceProfitLoss managementOperational systems knowledgeLeadership developmentData analysis skillsCoaching skillsPerformance managementFood safety knowledgeRegulatory complianceTeam contributorResults-oriented

Required

Bachelor's degree in Business, Hospitality, or a related field, or equivalent operational leadership experience
8+ years of multi-unit restaurant or retail operations experience, preferably in a quick-service or franchise environment
Proven success managing profit and loss across multiple locations
Strong knowledge of operational systems, food safety, and regulatory compliance
Exceptional leadership, coaching, and performance management skills
Ability to analyze data, identify trends, and translate insights into action
Willingness to travel extensively throughout the Illinois region

Preferred

Prior experience with Burger King or a comparable national QSR brand
Experience working with franchisees and corporate operations teams
Demonstrated success leading large, geographically dispersed teams

Benefits

Medical, Dental & Vision Insurance.
A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit.
A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items.
A gym membership network, where employees may be able to go to their local gym, for less than the cost of a traditional membership.
A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Company

Confidential Careers

twittertwitter
company-logo
Disclaimer : We are a community and job agrregator job board, where recruiters & job seekers as members connect for confidential and other roles.

Funding

Current Stage
Early Stage

Leadership Team

E
Edwin Xiao
Chief Revenue Officer
linkedin
Company data provided by crunchbase