BioMatrix Infusion Pharmacy · 13 hours ago
Collections Specialist
BioMatrix Infusion Pharmacy is a nationwide, independently-owned infusion pharmacy dedicated to supporting patients on specialty medication. The Collections Specialist is responsible for claims submission follow-up, ensuring timely payment and managing collections for payors while maintaining compliance with regulations and providing excellent customer service.
Health CarePharmaceutical
Responsibilities
Following up on insurance claims to ensure timely payment
Working with insurance companies to resolve any denials or short payments
Communicating effectively with internal teams to ensure smooth operations
Understanding when a claim was billed correctly vs when it is not
Have a thorough understanding of payer contracts
Understanding the different types of home infusion medications and therapies
Knowledge of insurance verification and reimbursement processes
Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders
Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards
Familiarity with clearinghouses and the billing functionality
Assist with various data entry, administrative, and clerical tasks
Qualification
Required
GED or high school diploma required
Minimum of three (3) years of working experience in collection related activities required
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.)
Preferred
Minimum of five (5) years of working experience in collection related activities preferred
Previous home infusion therapy billing experience preferred
Company
BioMatrix Infusion Pharmacy
BioMatrix Infusion Pharmacy is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication.
Funding
Current Stage
Growth StageTotal Funding
$80M2024-06-25Acquired
2016-12-02Private Equity· $80M
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