NEOGOV · 23 hours ago
DOLA - Temporary Aide (Mobile Home Park Registration)
Denver Metro, CO
Full-time
Hybrid
Entry Level
$19.29/hr - $26.83/hr
2+ years expNEOGOV is part of the State of Colorado's Department of Local Affairs, focused on supporting local communities. The Temporary Aide position will assist with the annual mobile home park registration process, ensuring compliance and accuracy in registration documentation and database management.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Accept and log registration forms in online and paper format, including scanning and processing incoming post mail
Track applications and monitor parks with expired registrations to bring them into compliance
Process registration documents and information with urgency and accuracy to prevent backlogs
Gather, enter, and verify information into the Program’s registration database, specifically assigning correct landlord types to ensure data integrity
Screen registration forms and information for accuracy and completeness, including a detailed review of lot addresses and fee calculations
Assist the team in cleaning up and auditing database information, such as entering historical rent increase data, to support future reporting and compliance investigations
Follow up with landlords who submit incomplete registration information or do not submit paperwork on time
Respond to calls and emails from the public to explain registration policies, processes, and procedures
Scanning, filing, and labeling digital and physical documents according to work unit guidelines
Qualification
Required
Two (2) years of experience providing guidance to customers on paperwork submission, accepting applications and reviewing for completeness or entering data into a database
A combination of related education in business administration, business management, office administration, secretarial science, paralegal studies, or a closely related field (as determined by the agency) AND experience as described above equal to two (2) years
Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind
Ability to work in a team environment using remote meeting applications (Google Meet, Zoom, etc.)
Ability to provide technical assistance
Effective organizational skills
Ability to work collaboratively with stakeholders
Excellent interpersonal skills
Strong attention to detail
Effective analytical and problem-solving skills
Effective verbal and written communication skills
Ability to prioritize and organize work to accommodate and meet the changing needs of the Department and meet deadlines
Ability to multi-task and stay focused
Proficiency with MS Office suite and Google suite
Ability to work independently
Preferred
If you are using the education substitution, one year of experience, as described above, is preferred
Proficiency with databases and spreadsheets, including the ability to run reports from these systems and data entry, checking, and verifying
Strong customer service skills, including the ability to communicate effectively with challenging customers
Experience supporting a program or work unit
Experience interpreting rules and regulations
Experience using mail merge, sending certified mail, and with scanning documents
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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