Walmart · 19 hours ago
Manager, Digital Media – Social Community & Cultural Intelligence
San Bruno, CA
Part-time
Onsite
Entry, Mid Level
$104K/yr - $202K/yr
2+ years expWalmart is an award-winning and internationally recognized team dedicated to redefining how the world shops through impactful creative and fast-paced innovation. As the Manager of Social Community & Cultural Intelligence, you will connect the brand with its social community, providing cultural context and actionable insights to inform business decisions and drive brand relevance.
E-CommerceGroceryRetailRetail TechnologyShopping
Responsibilities
Managing daily community engagement across all channels, including comments, tags, and hashtags
Build and nurture relationships with long-time brand advocates while strategically engaging new customers to expand community reach
Contribute to our overarching social listening strategy to surface and analyze online conversations and contextualize trends related to our brand, products, and industry
Leverage social listening tools to find opportunities for engagement, monitor/flag issues, and inform cross-functional teams including Product, Comms, and Customer Care
Trusted advocate and champion for our customers and for what our community is thinking, feeling, and doing
Humanize the brand by fostering thoughtful, brand-aligned conversations with our audience
Develop creative ways to deepen community participation and strengthen brand affinity
Brand Fan Engagement: Help design, build, and scale a community of brand fanatics to serve as an ongoing source of early-stage consumer insights
Utilizing social tools and AI to sift through millions of data points to surface actionable insights related to customer behavior and social media trends to identify target audience segments and support the development of strategies to engage and attract them
Stay dialed into platform trends, viral formats, and cultural moments to inject relevance and speed into everything we make
Qualification
Required
BA/BS in Business, Marketing, Communications or related field (or equivalent experience)
2+ years managing social media or community engagement for a consumer-facing brand
Demonstrated experience using social listening and analytics tools (e.g., Sprinklr, Brandwatch, Talkwalker, etc.)
Proven ability to effectively communicate and collaborate with cross-functional teams (e.g., Product, PR, Customer Service)
Strong copywriting and communication skills, with a keen eye for brand voice and tone
Familiarity with social media platforms' unique features, algorithms, and best practices
Ability to analyze and interpret social data to surface actionable insights
Experience managing and moderating online communities, forums, or ambassador programs
Comfortable working in a fast-paced, always-on environment with shifting priorities
Preferred
Digital marketing (for example, affiliate marketing, display advertising)
Working with a cross-functional team
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Company
Walmart
Walmart is a retail corporation that operates several chains of supermarkets, discount stores, and e-commerce platforms. It is a sub-organization of Walmart Family Mobile.
10001+ employees
H1B Sponsorship
Walmart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4127)
2024 (3905)
2023 (3184)
2022 (3818)
2021 (2839)
2020 (1893)
Funding
Current Stage
Public CompanyTotal Funding
$5B2023-04-15Post Ipo Debt· $5B
1972-08-25IPO
Leadership Team
John Furner
President and Chief Executive Officer, Walmart U.S.
Nuala O'Connor
Senior Vice President & Chief Counsel, Digital Citizenship
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase