NEOGOV · 15 hours ago
Patient Navigator
Houston, TX
Full-time
Onsite
Entry Level
1+ years expHarris County Public Health is dedicated to improving health outcomes for the third most populous county in the United States. They are seeking a Patient Navigator to provide patient-centered navigation services that enhance access to care and connect underserved individuals to medical, behavioral, and supportive services. The role involves acting as a liaison between patients and providers, addressing barriers to care, and facilitating comprehensive support across the healthcare continuum.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide navigation across the continuum of care including screening, diagnostic, treatment, and follow-up services based on individual patient needs, including re-engagement of patients who have fallen out of care
Support patient follow-through with care plans. Facilitate referrals and coordinate access to healthcare, community, and social services, collaborating with multidisciplinary teams to ensure comprehensive and seamless support
Address barriers related to insurance, transportation, language, financial, cultural, or health literacy by linking patients to appropriate support services and serving as a patient advocate in navigating complex systems
Deliver culturally and linguistically appropriate health education, promote patient-led decision-making, and help patients understand care plans, diagnoses, and follow-up instructions
Maintain accurate and complete documentation of navigation activities in compliance with HCPH policies and reporting requirements
Participate in community engagement events and connect patients with external resources to improve health access and awareness
Contribute to multidisciplinary case discussions and build partnerships with providers, social workers, and external agencies to enhance patient-centered care coordination
Qualification
Required
Bachelor's degree in social work, Psychology, Public Health, Health Education, or related field
At least one (1) year of experience in patient navigation, community health, case management, or similar setting
At least one (1) year of experience working with diverse populations, including low-income, undeserved, and culturally diverse communities
Experience with electronic health records (EHR) systems
Valid Texas Driver's License
Strong communication and interpersonal skills, with the ability to engage community members, collaborate with community partners, and communicate complex information in a manner easily understood by patients
Ability to effectively interpret needs and act as an advocate for client population
Knowledge of available patient support programs, agencies, and services
Ability to work both independently and in a team environment
Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
Ability to maintain confidentiality when dealing with sensitive information
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Preferred
Bilingual (English/Spanish)
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave*
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule*
METRO RideSponsor Program*
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase