Daniels Health · 4 hours ago
Billing Analyst
Daniels Health is a large international business recognized in the healthcare space, seeking a Billing Analyst to ensure accurate customer invoicing. The role involves providing customer service, collaborating with various departments to resolve billing questions, and processing invoices timely.
Health CareHealth DiagnosticsManufacturingMedical
Responsibilities
Monitor Customer Phone Call Queue, including answering and addressing all customer questions and/or complaints associated with invoicing
Create Salesforce Work tickets and forward to applicable departments if unable to address Customer questions
Provide timely customer service to customers via phone and email
Collaborate with collections, sales, and plants to research and resolve customer billing questions
Reviewing, analyzing and contract set up of customer profiles
Analyzing the complexity of the contract to ensure proper set up and billing terms of individual customer sites
Timely and accurate processing of customer invoices for services and accessories performed and sold
Identifying and processing billing adjustments in a timely manner
Gathering and summarizing supplemental billing information to accommodate customer billing requirements
Collaborating with plant administrators to ensure the proper closing of routes in Route Optix
Setting performance standards and ensuring that the appropriate coverage is in place to meet or exceed service goals
Align Billing practices with interdepartmental teams EG: Accounts Receivable
Qualification
Required
Administrative skills and ‘customer set up'/entering customer agreements into ERPs/CRMs
Intermediate Excel skills
Highly organized with exceptional written and verbal communication skills
Sharp eye for detail
Proficient data entry skills; high number of words per minute
Preferred
Degree in Finance, Accounting, or related field is preferred, equivalent work experience considered
Company
Daniels Health
MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare.
Funding
Current Stage
Late StageRecent News
Precedence Research
2025-07-22
Company data provided by crunchbase