Open Farm Pet · 23 hours ago
Senior Product Manager, eCommerce
United States
Full-time
Remote
Senior Level
5+ years expOpen Farm is transforming the way people feed their pets with a focus on producing premium, healthy food and treats. As a Senior Product Manager for E-Commerce, you will own the end-to-end product experience across the Shopify ecosystem, focusing on subscription and auto-ship business to improve customer engagement and drive sustainable growth.
Consumer GoodsFood and BeverageNutritionPet
Responsibilities
Own the end-to-end Shopify and subscription product experience, including PDPs, checkout, Subscriptions, meal plans, customer accounts, and post-purchase flows
Define and maintain the e-commerce product roadmap, aligning platform initiatives with business goals across acquisition, retention, AOV, and LTV
Lead optimization of the subscription lifecycle, from acquisition and onboarding to renewal, pause/cancel, and win-back, to maximize recurring revenue
Partner cross-functionally with Engineering, Design, Marketing, CX, and Operations to translate business needs into scalable product solutions
Drive experimentation and conversion rate optimization, including A/B testing, personalization, bundles, and upsell/cross-sell initiatives
Leverage data and customer insights to identify friction points, prioritize opportunities, and measure the impact of product initiatives
Own the evaluation, implementation, and optimization of Shopify apps and integrations, including subscriptions, CRM, reviews, search, and loyalty platforms
Ensure platform performance, reliability, and scalability, proactively managing technical debt, upgrades, and operational risks
All other duties, as assigned
Qualification
Required
5+ years of Product Management experience in e-commerce preferably within DTC
Hands-on experience managing Shopify platform
Proven experience working with subscription or recurring revenue models
Strong analytical and data-driven decision-making skills
Demonstrated ability to lead cross-functional initiatives
Experience driving conversion rate optimization and experimentation
Excellent communication and stakeholder management skills
Benefits
Comprehensive healthcare coverage and RRSP plans with company match
Discounted food, apparel and insurance for your furry family members
In addition to your PTO, we offer company-wide wellness days and personal days to support your wellbeing
Volunteer days to give back to our community
Company
Open Farm Pet
As the leader in humanely raised and sustainably sourced pet food, Open Farm believes that high quality nutrition, animal welfare, sustainability, and transparency go hand in hand.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$65MKey Investors
General Atlantic
2021-01-12Private Equity· $65M
Leadership Team
Amy Horton
Chief Sales Officer (CSO)
Recent News
Globe and Mail
2025-12-10
Canada NewsWire
2025-11-28
Company data provided by crunchbase