Heartland Dental · 8 hours ago
Business Assistant
Buffalo, NY
Full-time
Onsite
New Grad, Entry Level
0+ years expHeartland Dental is seeking a Business Assistant to join their front desk team. The main responsibilities include answering phones, scheduling patients, collecting payments, and ensuring a smooth patient flow.
ConsultingDentalHealth CareHealth Diagnostics
Responsibilities
Answer incoming calls using proper telephone etiquette
Check patients in and out
Schedule/confirm patient appointments
Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms)
Collect all co-payments and past due balances on date of service
Present financial policies and arrangements accurately to patients
Facilitate effective patient flow using the proper callback system
Identify, reference and apply insurance coverage and billing
Perform basic computer functions
Act in a professional manner
Other duties as assigned
Qualification
Required
Six months of similar job experience
Demonstrate ability to assume Patient Services Representative's essential responsibilities
High School Diploma or equivalent
Demonstrate knowledge of effective scheduling
Comply with protocols and standards
Demonstrate and promote superior customer service skills
Ability to multi-task
Exercise basic knowledge of dental terminology
Support corporate vision and strategy
Company
Heartland Dental
As a leading DSO, Heartland Dental provides supported dentists, hygienists, and non-clinical team members with world-class non-clinical administrative support to help them achieve sustainable professional and personal growth.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.57M2022-07-12Acquired
2011-06-03Series Unknown· $1.57M
Leadership Team
Kirsty Leyland
Chief Human Resources Officer and Executive Vice President
Sarah Jackson
Chief Human Resources Officer
Recent News
2025-12-05
Company data provided by crunchbase