Domino's · 22 hours ago
Team Leader, HR Ops
Ann Arbor, MI
Full-time
Onsite
Mid Level
3+ years expDomino's is a well-established pizza brand that has evolved into a technology leader in the industry. The Team Leader, HR Operations will oversee the HR Operations team, ensuring efficient execution of HR processes while providing training and feedback to team members.
Restaurants
Responsibilities
Lead the day-to-day operations of the HR Operations team to provide exceptional customer service
Provide ongoing training opportunities for members of the team to ensure individual development goals are met
Monitor workload across the HR Operations team and reassign where necessary to maintain efficiency
Collaborate with department leadership on goal setting and career development for the team
Provide feedback on team member contributions and identify areas of opportunities
Serve as Tier 2 HR Operations escalation point for case resolution when necessary
Recruit, hire, and lead the onboarding of new HR Operations team members
Manage the company’s legal and federal compliance solutions
Partner with HR Operations Specialist and HR Operations Associate to evaluate and modify current processes and procedures to increase HR Operations efficiency
Partner with HR Operations Specialist and HR Operations Associate to develop procedures for new HR Operations processes and co-lead implementation
Partner with HR Operations Specialist and HR Operations Associate to lead key HR Operations projects including HCM implementations/upgrades, year-end processing, etc
Analyze marketplace trends to identify opportunities for process improvements and consult with leadership to improve results
Solicit feedback from HR Operations customers and foster an environment of continuous improvement
Provide HR Operations support (data entry and case management) for all corporate and marketplace transactions when necessary
Process sensitive corporate data entry
Assess trends for Tier 0 (Self Service), Tier 1 (Triage, Routine Tasks, and Data Management), Tier 2 (Nuanced Tasks & Sensitive Data Changes), Tier 3 (Complex Tasks, and HRBP and COE escalation) support
Develop and maintain all documentation and training for Tier 0, 1 and 2
Qualification
Required
Minimum 3-5 years experience with human resources and/or payroll
1-2 years experience with Case Management/Call Tracking Software
1-2 years experience with PeopleSoft HCM Database or equivalent
Proficient in Microsoft Office products including Word, Excel, PowerPoint, and Visio
Strong analytical mindset with an interest in improving HR operations through technology or process refinement
Strong interpersonal skills, written and verbal communication, and a service mindset required
Excellent customer service skills
Excellent presentation skills
Attention to detail
Preferred
Bachelor's degree preferred
Company
Domino's
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.
10001+ employees
H1B Sponsorship
Domino's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (40)
2023 (34)
2022 (53)
2021 (42)
2020 (32)
Funding
Current Stage
Late StageLeadership Team
Matsatso Patsatsia
CEO
Neil Epelbaum
CEO / Owner Resturant Chain
Recent News
The Motley Fool
2025-09-30
2025-09-30
Company data provided by crunchbase