Murgado Automotive Group · 19 hours ago
Toyota of Downtown Chicago Used Car Sales Manager
Chicago, IL
Full-time
Onsite
Director/Executive
$130K/yr - $180K/yrMurgado Automotive Group is seeking a Used Car Director for Toyota of Downtown Chicago to lead their pre-owned vehicle operations. The role involves overseeing the entire process from acquisition to delivery, focusing on building systems and developing people to enhance operational efficiency and profitability.
AutomotiveTransportation
No H1B
Responsibilities
Own the acquisition pipeline. Know where every vehicle is coming from and build systems to increase flow
Maximize trade capture on every deal. Work with Sales Management to ensure appraisals are competitive and timely
Mine the service lane daily. Identify customers in equity positions and convert service visits into acquisitions
Leverage KBB Instant Cash Offer, equity mining tools, and outbound campaigns to source inventory outside the showroom
Maximize closed auction sales. Know what sells, what doesn't, and what the market will bear
Utilize sourcing and wholesale channels like ACV & Manheim to sell wholesale inventory
Own the recon process from start to finish. Set and enforce time-to-frontline standards (target: 3-5 days)
Partner with Service and Parts to ensure work is completed on time and on budget
Manage reconditioning costs per unit. Know where the dollars are going and eliminate waste
Ensure every vehicle meets frontline-ready standards before it hits the lot or website
Build a "no surprises" culture—vehicles are disclosed accurately and reconditioned to standard
Leverage Toyota Certified Used Vehicles (TCUV) program to maximize CPO penetration and backend gross
Price to the market, not to your gut. Use market data (vAuto, Tekion analytics) to set competitive prices that drive turn
Own the 30/45/60-day aging buckets. Adjust pricing weekly based on market movement and days in inventory
Ensure every vehicle has professional photos, accurate descriptions, and compelling digital presentation within 24 hours of frontline
Coordinate with Marketing on used car campaigns, promotions, and inventory merchandising
Monitor competitor pricing and inventory. Know what's moving and why
Partner with Sales Management to ensure used inventory is being actively worked
Support appraisals on trades and provide real-time market data to desk managers
Step into deals when needed—structure, negotiate, and close
Ensure seamless handoff between digital inquiries and showroom delivery
Own the P&L for the used car department. Know your numbers daily
Track and report on acquisition cost, recon cost, days to sale, turn rate, and gross per unit
Set monthly, weekly, and daily objectives. Track. Adjust. Execute
Partner with the General Manager on inventory investment levels and floor plan management
Recruit, train, and develop buyers, appraisers, and recon coordinators
Conduct regular one-on-ones. Set expectations. Give feedback. Remove obstacles
Build a bench. The best Used Car Directors develop people who can step up
Qualification
Required
Proven track record as a Used Car Manager, Used Car Director, or equivalent role in automotive retail
Demonstrated ability to source inventory, control recon costs, and hit gross and volume targets
Experience with modern DMS platforms (Tekion preferred), inventory management tools, and CRM systems
History of building processes and developing people
Strong appraisal instincts and market awareness. You know what a car is worth and what it will bring
Analytical mindset. You use data to make decisions, not hunches
Process-oriented. You build systems that scale
Tech-literate. Comfortable with digital retailing, AI tools, and data-driven decision-making
Excellent communication skills with customers, employees, peers, and ownership
Believes in transparency over gamesmanship. Disclose accurately. Price fairly. Earn the business
Values velocity: speed to acquisition, speed to frontline, speed to sale
Understands that authority comes with accountability. You own the results
Obsessed with turn. You know that time is the enemy of gross
Hungry to grow. This role is a stepping stone to General Manager for the right person
Valid driver's license with clean driving record
Flexibility to work evenings and weekends as needed
Willingness to attend auctions and travel for acquisition opportunities
Benefits
Competitive Compensation: Base salary plus performance-based bonuses tied to gross, volume, and turn
Comprehensive Benefits: Health, dental, vision, 401(k) with company match, PTO
Career Growth: We have 13 dealerships in Illinois and 31 across the Murgado Automotive Group. Proven Used Car Directors have access to our GM in Training program and a clear path to General Manager
Employee Discounts: Vehicle purchases, parts, and service
Modern Tools: You'll work with Tekion and best-in-class inventory management tools
Training: Ongoing development in leadership, market analysis, and emerging technology
Company
Murgado Automotive Group
Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.
Founded in 2001
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Elizabeth Schoonover
Chief Financial Officer
Alex Andreus
Chief Operating Officer
Company data provided by crunchbase