Belmont Village Senior Living · 20 hours ago
Senior Administrative Specialist
Dallas, TX
Full-time
Onsite
Mid, Senior Level
2+ years expBelmont Village Senior Living is a provider of luxury senior living communities, offering a vibrant environment for seniors. The Senior Administrative Specialist will assist the Executive Director in managing day-to-day operations, focusing on resident and employee satisfaction while handling various operational tasks and projects.
Elder CareHealth CareHospitality
Responsibilities
Assists the Executive Director by Reviewing Resident Statements
Assists the Executive Director by making initial collection calls for delinquent accounts
Processes the monthly Long Term Care Claims
Assists the Executive Director in responding to customer relation issues with residents and/or family members. Will work with fellow Admin Team members to address/resolve the issue
Oversees the Quality Assurance program. Will make weekly rounds with managers and, will maintain documentation
Supports employee relations at the community working collaboratively with managers
Supports the management team by assisting in the following activities:
Supporting compliance with regulations, policies and procedures
Maintaining regular and consistent communication between community management and front line employees
Reviewing operational functions and decisions with the Executive Director to support budgetary compliance
Ensuring adequate staffing through the review of employee schedules and participating in the interview process as needed
Building positive employee relationships through fair and consistent application of company policies
Participating in the implementation of ongoing employee appreciation and recognition programs
Assisting with employee training program compliance
Encourage quality of service continuity and consistency for high resident satisfaction
Qualification
Required
Minimum 2 years' experience in HR or Operations functional experience
Must be able to communicate clearly in verbal and written English
Proven organization, time management and attention to detail skills
Strong customer service orientation
Ability to work flexible schedules in a 24 hour operation
Must be technologically adaptable, with the ability to quickly learn and effectively use software and computer systems relevant to this position
Must be comfortable learning and adapting to new software tools and platforms as required
Requires availability for 24/7 on-call support, including prompt responsiveness to urgent situations while ensuring operational needs are met
Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community
Must successfully complete based on state and company requirements: TB skin test or chest x-ray, State fingerprint and FBI background check, Health screening for this position, Basic First Aid training, Drug test
Benefits
Lucrative bonus opportunities
Medical, dental, vision, mental health and prescription benefits
Paid vacation
Paid holidays
Paid personal days
Earned sick pay
401(k) savings with employer match
Short-term disability
Long-term disability
Life insurance
Company
Belmont Village Senior Living
Belmont Village Senior Living focuses on the health and wellness of senior people with services and programs of hospitality and care.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Patricia Will
Founder & CEO
Recent News
2026-01-20
Company data provided by crunchbase