Floor & Decor · 1 day ago
Workers Compensation Program Manager
Marietta, GA
Full-time
Onsite
Senior Level
5+ years expFloor & Decor is transforming spaces and careers across the country. They are seeking a Claims Manager for their Workers’ Compensation and General Liability program, responsible for managing claims administration and developing strategies to mitigate risks.
Home DecorHome ImprovementRetail
Responsibilities
Claims Management
Log and track all workers’ comp and general liability claims for the company
Update the logs regularly to document the current status of each claim
Know when the next follow-up date should be and set reminders to obtain updates
Know and understand the reserve dollar amounts for each claim and understand when and why adjustments are necessary
Demonstrate strategic claims management planning and prioritization
Determine when to initiate surveillance or other investigative services
Provide claims training to various levels of management throughout the organization
Single point of contact for the stores on claims follow up
Stay current on best in class tools and resources available in the industry
Monitor/track claims where there is subrogation potential and direct TPA/Claims Service provider in pursuance of recovery
Respond promptly to questions from stores and exhibit a store-focused approach to claims administration
Identify claims trends and develop mitigation strategies with other departments
Assist the Sr. Director of Risk Management in other areas of the department
Qualification
Required
Bachelors' degree
5 years of insurance and claims experience, particularly related to workers' compensation
Excellent communication skills (verbal and written)
Strong analytical and time management skills
Able to maintain confidentiality concerning projects and assignments
Ability to proactively and independently analyze historical claims data, claims trends and exceptions
Proven problem-solving and team building skills
Excellent organizational skills, delegation and follow-up skills
Basic computer skills, including MS Word and Excel
Ability to multi-task, meet deadlines, and work in a fast-paced environment
Company
Floor & Decor
Floor & Decor is a high-growth, differentiated, multi-channel specialty retailer of hard surface flooring and related accessories.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-04-26IPO
2010-11-29Acquired
Leadership Team
Bryan Langley
Executive Vice President and Chief Financial Officer
John Adamson
SVP and Chief Information Officer
Recent News
2026-01-22
2025-12-26
2025-12-12
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