PwC · 2 months ago
Healthcare Provider Business Operations - Manager
CA-Silicon Valley
Full-time
Onsite
Mid, Senior Level
$99K/yr - $232K/yr
5+ years expPwC is a leading professional services firm specializing in operations consulting. The role involves providing consulting services to healthcare organizations to optimize operational efficiency and effectiveness through technology-enabled transformation programs.
AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting
No H1B
Responsibilities
Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies
Build technology solutions using AI and other platforms to enable outstanding client outcomes
Manage and lead workstreams within provider transformation programs, coordinating activities, monitoring progress, and driving high-quality execution while overseeing project teams and daily operations
Support and contribute to solution design across multiple provider administrative domains (e.g., finance, HR, supply chain, workforce, shared services) with a solid understanding of provider operations and enabling platforms like Oracle, Workday, and UKG
Lead project management responsibilities including status reporting, risk and issue tracking, dependency management, stakeholder coordination, and facilitate change management through readiness assessments, communications, and training
Work with cross-functional provider stakeholders to maintain alignment and momentum, while coaching and overseeing senior associates and associates to drive quality deliverables and professional development
Contribute to business and practice development by supporting proposal creation, developing content, analyzing client issues, and driving internal initiatives such as tools, templates, accelerators, and AI-enabled assets
Apply data analysis and benchmarking to inform transformation recommendations, document lessons learned, and promote knowledge sharing to enhance pursuit success, delivery readiness, and overall offering maturity
Apply functional specialization and operational knowledge to assess current-state processes, design improvements, and guide implementation while working with provider stakeholders and PwC teams to promote alignment and drive change adoption
Take ownership of business and practice development initiatives by contributing to proposals, developing content, and enhancing tools and methodologies within the offering
Qualification
Required
Bachelor's degree
At least 5 years of consulting and/or healthcare provider industry experience with exposure to business or technology-enabled transformation programs, as well as hands on experience using technology solutions to solve complex problems
Foundational understanding of some or many provider operations and/or administrative functions (e.g., finance, supply chain, HR, workforce management, shared services)
Understanding and experience executing the software development lifecycle in large enterprise
Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity)
Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis
Knowledge of enterprise architecture concepts and common architecture frameworks
Experience assessing IT capabilities and identifying gaps to better align technology with business needs
Ability to support performance management through KPIs/OKRs, dashboards, and governance processes
Experience supporting IT governance, process design, and role clarity within modern operating models
Experience using GenAI / Agentic tools for analysis, research, or workflow automation
Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks
Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers
Ability to support workforce strategy initiatives including skill assessments and capability-building plans
Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning
Leading functional transformation and operational improvement initiatives within healthcare provider organizations, managing day-to-day workstream delivery and supporting solution design to drive effective outcomes
Familiarity with project financial management, budgeting, and performance tracking
Experience contributing to proposal development, solution design, or client presentations
Exposure to automation, analytics, or AI-enabled techniques that enhance delivery efficiency and insight
Possessing extensive communication, project management, and analytical skills, with the ability to structure complex problems and drive progress
Experience in one or more healthcare provider administrative domains (finance, supply chain, HR, workforce management, shared services, operations), with developing depth in at least one
Preferred
Master's degree preferred
Benefits
Medical
Dental
Vision
401k
Holiday pay
Vacation
Personal and family sick leave
And more
Company
PwC
At PwC, we help clients drive their companies to the leading edge.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Apparel Impact Institute
2023-09-19Grant
Leadership Team
Havard Abrahamsen
CEO - Norway
Alex Sladen
Director - Global Marketing, Media & Partnerships
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