Sphere Entertainment Co. · 19 hours ago
Guest Experience Representative (Part-Time)
Las Vegas, NV
Part-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrSphere Entertainment Co. is a premier live entertainment and media company, known for its innovative venue in Las Vegas. They are seeking a Guest Experience Representative to provide personalized service and create memorable experiences for guests during events, ensuring safety and satisfaction throughout their visit.
ConcertsEventsMedia and Entertainment
Responsibilities
Ensures, inspects, and makes certain guest environments are up to venue standards and checks designated area to be sure all emergency exit pathways are clear and accessible prior to opening
Greets and welcomes guests to the venue, scans tickets and assists guests to their seats efficiently and professionally
Ensures only staff or guests with proper credentials gain access to restricted levels; greets and validates guest entry into premium areas and works closely with VIP Services
Provides assistance to guests with disabilities by providing wheelchair escorts, distributing Assistive Listening Devices (ALDs), and partnering with the Disabled Services group as necessary
Informatively answers guests’ questions about event details and venue amenities
Tracks, communicates, escalates, and follows-up on all guest issues. Coordinates seating relocations as necessary
Communicates any building deficiencies, Lost and Found items, security concerns, or safety issues to a supervisor
Assists internal departments and third-party vendors with any necessary set-up prior to ingress
Participates in special projects and performs other duties as assigned
Qualification
Required
Excellent hospitality, interpersonal and communication skills
Comfortable handling customer situations in a highly sensitive, heightened, and urgent environment; comfortable working with large crowds
Maintains a professional manner, presence, and appearance always while on premises/duty
General physical requirements include such as lifting up to 25 lbs., standing for prolonged periods, walking long distances, bending and constant motion is often required
Must be able to work within an environment with loud noises and everchanging visuals
Must be able to work multi-level floors, reaching up to 7 stories
Must be able to work within enclosed, crowded spaces
Must be able to work inside an elevator for long periods at a time
Must be available to work a flexible schedule including early mornings, evenings, holidays and weekends
Preferred
Prior Arena/Theatre Guest Services experience as an elevator operator, usher, or ticket taker preferred
Company
Sphere Entertainment Co.
Sphere Entertainment Co. is a premier live entertainment and media company.
Founded in 2020
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$225MKey Investors
Point72
2024-06-25Post Ipo Equity
2023-12-05Post Ipo Debt· $225M
2020-04-09IPO
Leadership Team
Felicia Yue
Executive Vice President, Chief Technology Officer
Robert Langer
Chief Financial Officer and Treasurer
Recent News
Springfield Business Journal
2026-01-22
2026-01-22
Maryland Daily Record
2026-01-22
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