Blue Cross NC · 20 hours ago
Sr Business Operations Advisor
United States
Full-time
Remote
Mid, Senior Level
$89K/yr - $143K/yr
5+ years expBlue Cross NC is a leading health care provider, and they are seeking a Senior Business Operations Advisor. The role involves completing process performance measurement analytics, leading process improvement projects, and managing strategic initiatives to enhance operational efficiency.
Financial ServicesHealth InsuranceInsurance
Responsibilities
Champion Value Stream mindset and implementation to support achievement of organizational goals and solve complex business problems
Leverage strong understanding of the corporate strategy and business landscape to identify Enterprise and Value Stream level opportunities for the continuous improvement portfolio
Develop and maintain strategic working relationships with business leaders
Partner with Leaders to create the departmental improvement plan, based on segment priorities and goals
Facilitate change management work to support business and process improvements and overall departmental/divisional effectiveness
Independently identify and manage initiatives of significant scope and complexity
Lead and coordinate work for projects or initiatives for the division as assigned. Possible duties could include:
Evaluation of potential opportunities and recommendations to reduce costs/improve efficiencies
Review and evaluation of best or next practice opportunities for potential adoption
Develop recommendations based on important industry literature and ensure leadership is briefed on current and emerging issues of importance to the organization
Serve as lead on engagements with external entities (i.e. consultants) and coordinate data gathering, and research efforts based on the direction of leadership
Manage tracking of initiatives/projects for the division and independently create presentations of initiative/project progress for varied audiences, which may include ELT and Senior Leadership
Provide insights to leadership based on data analysis, research, external/internal experience, and benchmarking to facilitate decision making and actively manage operations
Lead the consolidation and standardization of data analysis and reporting for relevant business operations
Provide analysis and insights for proposed strategic initiatives by leveraging unique perspective on the end-to-end operations of the segment and/or division
Track and evaluate goal progress, including data collection and analysis of key performance metrics (KPIs)
Improve and strengthen business partnerships and stakeholder relationships for the department/division through focus on proactive communications, relationship building, and process improvements
Coordinate and manage vendor relationships as required by business operations’ needs
Qualification
Required
Bachelor's degree or advanced degree (where required)
5+ years of experience in related field
In lieu of degree, 7+ years of experience in related field
Preferred
Lean Six Sigma Certified
Project Management experience
Data Analytics experience
Ability to collaborate and work seamlessly across teams
Ability to translate the data into usable insights for various audiences
Benefits
Medical, dental, and vision coverage along with numerous health and wellness programs
Parental leave and support plus adoption and surrogacy assistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
Company
Blue Cross NC
It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way.
5001-10000 employees
H1B Sponsorship
Blue Cross NC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (5)
2021 (13)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Tunde Sotunde
President and Chief Executive Officer
Caleb Davies
Medicaid Market CFO - Healthy Blue of NC Medicaid
Recent News
2026-01-06
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