GreenStone Farm Credit Services · 5 hours ago
Customer Service Representative
Mount Pleasant, MI
Full-time
Onsite
Entry Level
2+ years expGreenStone Farm Credit Services is seeking a dedicated and customer-focused Customer Service Representative to enhance their exceptional service for all customer segments. This role is essential in fostering customer relationships and supporting branch operations through daily interactions and administrative assistance.
AgricultureBuilding MaterialFinancial ServicesReal Estate
Responsibilities
Providing excellent internal and external customer service will be at the core of your daily interactions
This role will consist of daily customer interactions, answering incoming calls, receipting payments, disbursing funds, providing administrative assistance to our mortgage loan processing and loan documentation process
From collecting, coordinating, and uploading documentation to facilitating loan closings to ensure accuracy and customer satisfaction
You'll be involved in tasks ranging from data entry, loan servicing, maintaining branch operations and supply ordering
Qualification
Required
HS Diploma or Equivalent
2 + years customer service or office experience required
Excellent verbal and written communication skills to maintain relationships and provide status updates
Strong attention to detail to accurately enter and verify data
Ability to resolve issues efficiently and effectively
Skilled in managing multiple tasks and priorities
Preferred
Banking experience preferred
Benefits
15 vacation days, 12 sick days, and 12 paid holidays per year
401(k) plan – up to a 9% employer contribution/match
Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
$150/year Logo Wear allowance
$400/year Wellness Subsidy/Reimbursement & wellness programs
$6,000 lifetime maximum Student Debt repayment program or tuition reimbursement
Yearly bonus/incentive opportunity available to all benefit eligible employees
Company
GreenStone Farm Credit Services
GreenStone Farm Credit Services offers land loans, construction loans, farm financing, leases for real estate, operating and farm equipment
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
C
Cheryl Motz
Executive Assistant to CEO
Recent News
2024-04-06
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