KLS Martin Group · 2 days ago
Operational Product Manager, Neurosurgery (33867)
Jacksonville, FL
Full-time
Onsite
Entry, Mid Level
1+ years expKLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. They are seeking an Operational Product Manager for Neurosurgery to manage product lines, increase profitability through customer knowledge and marketing strategies, and assist in product launches. The role involves understanding customer needs and providing innovative solutions in the medical field.
Information TechnologyMedical
Responsibilities
Organize trips to field locations as a product expert to perform job duties and responsibilities at trade shows, customer on-site locations, sales meetings, workshops, cadaver labs, and in surgery
Be an expert on customer needs, what they value, and how they perceive products to market strategically and represent the customer in new product development initiatives
Create marketing strategies to understand, develop, and enhance the relationship between the customer and the product(s)
Develop key strategy documents: annual marketing plan, product improvement plans, product launch plans, etc
Apply clinical and technical knowledge to educate and articulate value
In-service, maintain, restock, and sell all products in the KLS Martin LP portfolio
Use professional verbal and written communication skills to build relationships and explain technical product information to customers, salespeople, and employees
Prioritize activities and tasks based on set sales, expense & development goals
Author and assist in publishing product education and product marketing media
Assist in the creation of regulatory filings, IFUs and related documents
Educate employees in the assembly, use, and maintenance/restock of assigned product(s)
Deliver and train others to deliver sales presentations in assigned product(s)
Present on assigned products or initiatives to upper management
Research a product’s market potential and develop a sales & price strategy
Stay current on and cross reference competitive product offering and pricing
Stay current on the standard of care and new technologies in the market
Ensure the efficiency of products through product design and collaboration with field inventory, warehouse inventory, and shipping key personnel
Maintain an in-depth knowledge of published clinical and internal testing & evidence for all marketing claims in the assigned product(s)
Manage Product Modification Requests (PMR) or Product Variation Requests (PVR)
Know the proper resources to generate and process a Quote, Bill Only, Consignment, and field inventory or customer return RGA
Retrieve and Interpret Documents, Know the Quality Policy & Safety Program, Report Product Complaints and Adverse Events, Understand and Follow Off-Indication regulations
Understand KLS Martin Non-Disclosure Agreements and when to execute them
Understand government regulations and company policy on customer expense related activities
Submit expenses for reimbursement following the company travel policy
Complete Hospital Credentialing where necessary to perform essential duties
Qualification
Required
1-2 years of experience as a KLS Product Specialist, Product Manager (external), or similar role in the medical field
Previous experience or demonstrated ability to learn, Salesforce.com, SAP, Excel, Word, PowerPoint, Outlook, Concur, Paycom, iOS iPad & iPhone
4-year college degree or equivalent combination of education and experience
Develop and maintain collaborative relationships with all levels within the organization
Plan and organize internal cross-department meetings to accomplish goals
Follow through on issues, make informed decisions that comply with policies and procedures, complete tasks and problem-solve
Work with minimal supervision and accomplish high level goals with minimal explicit instructions
Typing/computer keyboard
Utilize computer software (specified above)
Retrieve and compile information
Maintain records/logs
Verify data and information
Organize and prioritize information/tasks
Operate office equipment
Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
Verbal communication
Written communication
Public speaking/group presentations
Research, analyze and interpret information
Investigate, evaluate, recommend action
Basic mathematical concepts (e.g. add, subtract)
Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)
Sitting for extended periods
Standing for extended periods
Extended periods viewing computer screen
Walking
Reading
Speaking
Hear/Listen
Maintain regular, punctual attendance
Lifting/carrying up to 20 pounds various items
Lifting/carrying more than 20 pounds various items
Repetitive Motions
Pushing/Pulling
Bending/Stooping
Reaching/Grasping
Writing
Preferred
Product management or field sales experience preferred
Benefits
Competitive benefits package
Paid parental leave
In-house training and professional development opportunities
Company
KLS Martin Group
KLS Martin Group is a globally leading supplier of medical technology solutions for almost all surgical fields.
1001-5000 employees
H1B Sponsorship
KLS Martin Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageRecent News
2025-08-06
Company data provided by crunchbase