Front of House Leadership Intern jobs in United States
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IMCMV Holdings, Inc- Margaritaville Restaurants · 18 hours ago

Front of House Leadership Intern

IMCMV Holdings, Inc- Margaritaville Restaurants is seeking a Front of House Leadership Intern to ensure high levels of guest and staff satisfaction while assisting with daily operations. The intern will be responsible for training staff, maintaining service quality, managing inventory, and ensuring compliance with company policies.

Hospitality

Responsibilities

Ensures the highest quality product reaches our guest and meets specifications
Assists in training new staff members within their department
Assists management with motivating, developing, coaching and counseling staff members to ensure the proper level of service is being provided to guests
Visits all tables during every guest’s meal to ensure guest satisfaction and consistent customer service
Notifies management of low inventory and recommends new inventory
Assists with labor controls and assigning duties to Staff Members
Responsible for reporting any Staff Member issues to management
Responsible for comping and/or discounting guest checks when applicable
Ensures a high standard of service efficiency, sanitation and training
Assists management with opening and closing responsibilities and assigning duties to Staff Members, and including overseeing dining room set up and conducting a walk-through of venue
Ensures that all productivity and quality standards are maintained
Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition
Performs other duties and tasks as assigned or determined by management and moves with a sense of urgency
Will participate in weekly classrooms with leadership and work on assignments with other interns
Adheres to responsible alcohol service established by company policy
Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management
Adheres to all company policies and procedures as established in the Staff Member Handbook

Qualification

Restaurant experienceLeadership experienceBasic computer skillsCommunication skillsJudgmentMultitaskCustomer serviceDecision makingTeam collaboration

Required

Excellent written and verbal communication skills
Ability to interact professionally with other departments and outside contacts
Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
Good judgment and decision making abilities
High school degree or GED required
Must be enrolled in a university or college throughout the duration of the internship
Health permit/food safety and Alcohol Awareness. Staff Member is required to obtain cards individually and provide proof of possession prior to first day of employment subject to local laws
Must be able to work in a fast-paced, high energy, and physically demanding environment
Must be able to spend 90% of working time standing, walking, and reaching and 10% of working time sitting
Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position
Feeling or grasping objects of different size and shape
Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces
Will be required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps
Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently
Must be able to communicate clearly with our guests in the primary language of the restaurant, specific to location. (Primarily English)
Hearing sounds at normal speaking levels with or without correction
Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, and guests
Expressing or exchanging ideas or instructions by the spoken word
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Preferred

Restaurant experience preferred
Leadership or management experience preferred
Basic computer skills, Word, Excel, and Outlook preferred

Company

IMCMV Holdings, Inc- Margaritaville Restaurants

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Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise.

Funding

Current Stage
Late Stage

Leadership Team

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David Crabtree
President/CEO
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Renato Barbon
Chief Financial Officer
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Company data provided by crunchbase