Customer Success Team Lead jobs in United States
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Insight Global · 8 hours ago

Customer Success Team Lead

Insight Global is a contract manufacturing organization seeking a Customer Success Team Lead to manage a high-performing Inside Sales Team. The role involves strategic account stewardship, operational excellence, and balancing customer relationship management with team leadership to ensure exceptional customer experiences and revenue growth.

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Hiring Manager
Stuart Widener
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Responsibilities

Leading a high-performing Inside Sales Team that delivers exceptional customer experiences from initial engagement through project delivery
Combining strategic account stewardship with operational excellence
Ensuring customer needs are met
Ensuring projects move smoothly through the pipeline
Maximizing revenue growth opportunities
Balancing customer relationship management, sales process oversight, and team leadership
Anticipating and resolving challenges
Developing both people and processes

Qualification

Sales ManagementLeadershipCustomer Relationship ManagementCommercial AcumenTeam DevelopmentProject DeliverySupply Chain KnowledgeCPG Experience

Required

2+ years in a leadership role with 3+ direct reports
3+ years in a Sales or Customer Relationship Management role

Preferred

Bachelor's Degree in Business, Supply Chain, or a related field
CPG (consumer packaged goods) or Manufacturing experience

Company

Insight Global

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Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-07-01Acquired

Leadership Team

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Jared Streppa
President Of Company’s Technology Division
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Company data provided by crunchbase