Solar Programs, Senior Project Manager – Consumer Protection (Compliance) - Remote - US jobs in United States
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Energy Solutions · 2 hours ago

Solar Programs, Senior Project Manager – Consumer Protection (Compliance) - Remote - US

Energy Solutions is a growing company focused on market-based programs to deliver energy, carbon, and water-use savings. They are seeking a Senior Project Manager to assist with driving customer participation in solar programs and ensuring compliance with the Illinois Shines program, which incentivizes the adoption of solar energy.

Information Technology & Services
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Growth Opportunities

Responsibilities

Investigating alleged violations of Illinois Shines program requirements
Making recommendations for informal mediation, potential pre-disciplinary and disciplinary action for apparent and/or confirmed Program violations based upon Program requirements
Timely drafting letters to entities alleged or confirmed to have violated Program requirements, consistent with standard operating procedures
Editing letters and disciplinary-related correspondence by other team members to ensure compliance with internal standard operating procedures and client expectations
In collaboration with the Senior Manager, ensuring the Consumer Protection team follows its internal processes for disciplinary action, and proactively identifying process improvements
Identifying, drafting, and training team members on new procedures for disciplinary-related process improvements
Identifying trends in consumer complaints and Program violations; recommending potential proactive measures to help promote Program compliance and reduce consumer protection violations; monitoring corrective actions and compliance plans for entities confirmed to have violated Program requirements
Maintaining client relationships, serving as a trusted partner for our current and new clients
Organizing and leading in-person meetings, conference calls, and collaboration sessions with client as well as program participants and customers
Tracking deliverables, milestones, and following up with stakeholders and team members to ensure they are on task to complete action items
Tracking key performance metrics and goals
Participating in and leading cross-department meetings and discussion, prioritizing and delegating follow-up items, tracking and reporting progress
Effectively prioritizing and managing additional ad-hoc requests and responsibilities in a fast-paced environment

Qualification

Compliance experienceConsumer protection knowledgeAnalytical skillsMicrosoft Office proficiencySolar policies knowledgeTraining skillsClient interactionSalesforce experienceWritten communicationAttention to detailProblem-solving

Required

A bachelor's degree
A minimum of 8 years' of relevant work experience in compliance, consumer protection, legal/paralegal, regulatory, auditing and/or quality control
Strong written communication skills including editing/reviewing team members' work
Ability to train staff on professional writing
Exceptional attention to detail in written deliverables
Ability to interact professionally with clients and to serve as the primary point of client contact
Demonstrated outstanding analytical and problem-solving skills, including risk management and mitigation
Extensive experience using Microsoft Office (Office365, SharePoint, OneNote)
A one page cover letter will be required explaining your interest in the company and the role (the use of AI is prohibited in the drafting)

Preferred

Knowledge of solar policies, terminology, and programs
Experience with Salesforce

Benefits

A generous retirement package
An excellent benefits package including medical, dental and vision insurance
Other pre-tax contribution plans
An Employee Stock Ownership Plan (ESOP)

Company

Energy Solutions

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Energy Solutions is a renewables & environment company.

Funding

Current Stage
Growth Stage

Leadership Team

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Angela Verdoorn Rodriguez
Chief Financial Officer
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Chris Burmester
Chief Operating Officer / Executive Vice President
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Company data provided by crunchbase