CooperVision · 13 hours ago
Collections Analyst - OTC
Victor, NY
Full-time
Onsite
Mid, Senior Level
$62K/yr - $69K/yr
5+ years expCooperVision, a division of CooperCompanies, is a leading manufacturer of soft contact lenses. The Collections Analyst supports end-to-end Order-to-Cash activities, focusing on timely collections, customer dispute resolution, and risk analysis while collaborating with various departments to maintain exceptional customer relationships.
Health CareManufacturingMedical Device
Hiring Manager
Scott Denney
Responsibilities
Collections Operations & Dunning: Review and manage assigned aging portfolios; conduct high‑volume, professional outreach; negotiate payment plans; and document promises‑to‑pay and outcomes in line with company policy and applicable regulations
Dispute and Deduction Resolution: Investigate and resolve payment discrepancies, short‑pays, pricing/quantity disputes, and deductions; coordinate root‑cause fixes with Sales/Customer Service; and recommend write‑offs/credits consistent with policy
Risk & Credit Analysis: Assess credit risk for top‑tier accounts; identify potential bad debt exposure; support credit limit renewals with data‑driven analysis and recommendations to management
Reporting & Analytics: Prepare monthly collections and Bad Debt analysis; maintain accurate, up‑to‑date records of collection activities; and deliver actionable insights to stakeholders
Cash Forecasting & KPIs: Provide inputs to monthly AR cash forecasting; track and improve KPIs such as DSO, aging distribution, Collection Effectiveness Index (CEI), and Average Days Delinquent (ADD)
Customer & Stakeholder Collaboration: Maintain a customer‑focused rapport with assigned accounts; communicate cash collection expectations; and partner cross‑functionally to remove barriers and accelerate cash conversion
Compliance and Documentation: Ensure adherence to SOX‑aligned internal controls; maintain thorough documentation to support internal/external audit requirements
Process Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within collections processes, leveraging GBS best practices
Other Duties: Perform additional responsibilities as assigned by the Collections Manager
Qualification
Required
Minimum 5 years of AR/collections/credit experience
Strong understanding of O2C processes and best practices
Associate's degree in accounting or business-related field (required)
Preferred
Experience with ERP systems (Oracle or Microsoft Dynamics preferred)
Bachelor's degree in accounting or finance (preferred)
Company
CooperVision
CooperVision is one of the world’s leading manufacturers of soft contact lenses and related products and services. It is a sub-organization of The Cooper Companies.
5001-10000 employees
H1B Sponsorship
CooperVision has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (14)
2022 (7)
2021 (13)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Michael Good
Divisional Chief Financial Officer
Recent News
2026-01-06
FierceBiotech
2025-09-28
Company data provided by crunchbase