Biofire · 23 hours ago
Help Desk Specialist
Broomfield, CO
Full-time
Hybrid
New Grad, Entry Level
$50K/yr - $70K/yr
0+ years expBiofire Technologies is on a mission to enhance firearms safety through innovative technology and exceptional customer experience. The TechOps Support Specialist will serve as the first point of contact for end-user support, responsible for troubleshooting issues, providing IT support, and maintaining office technology to ensure a productive work environment.
BiometricsConsumer ElectronicsGovernmentLaw EnforcementMilitaryPublic SafetySecurity
No H1B
U.S. Citizen Only
Responsibilities
IT Support: Provide in-office support for all things TechOps including Windows and MacOS Support
Equipment Provisioning: Handle equipment setup for new and existing employees ensuring they have the technology and access they need to effectively do their job
Office Technology Upkeep: Maintain our conferencing equipment and technology throughout the office to ensure seamless operations
Other Duties as assigned
Qualification
Required
CompTIA A+ or similar IT credentials/experience
0-2 years of end-user support in Windows environments
Some experience with MacOS support (or desire to learn)
Willingness to grow and learn
Benefits
Stock Options in Biofire, 401(k), HSA - and other financial benefits
Medical Insurance - including plan options with $0 payroll deduction
Dental, Vision and Life Insurance Plans - with $0 payroll deduction
3 Weeks Vacation and Sick time (Flex Time for salary positions), and 13 Paid Holidays
Parental Leave - and other family-building, adoption and surrogacy benefits
Company
Biofire
Biofire is a leading defense technology company dedicated to building the future of firearms
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$37.2MKey Investors
Founders Fund
2024-05-08Series A
2024-02-05Series A· $7M
2022-11-07Series A· $15.2M
Leadership Team
Kai Kloepfer
Founder & CEO
Recent News
Liquid 2 Ventures
2025-11-24
2025-03-03
Company data provided by crunchbase