Regional Supervisor, OnSite Operations - Kalamazoo, MI jobs in United States
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Stryker · 11 hours ago

Regional Supervisor, OnSite Operations - Kalamazoo, MI

Stryker Corporation is a leading medical technology company, and they are seeking a Regional Supervisor for OnSite Operations. This role involves managing a team of OnSite Specialists, ensuring exceptional service delivery in surgical settings, and collaborating with sales and hospital partners to enhance patient care.

BiotechnologyHealth CareLife ScienceMedicalMedical Device
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Manage, guide, and strengthen a diverse team of OnSite Specialists across your assigned region
Oversee team scheduling, attendance, and timekeeping while ensuring training compliance and consistent service coverage
Travel regularly to connect with your team, support customers, and strengthen partnerships across the region
Facilitate hiring, onboarding, performance feedback, and career development to help team members grow
Track and report on regional performance, sharing insights with the Associate OnSite Operations Manager
Partner with Sales teams to strengthen customer relationships and expand OnSite support
Coordinate with hospital administrators and clinicians to ensure service excellence
Support the successful launch of new accounts with a focus on team readiness and customer satisfaction

Qualification

OnSite Operations experienceMicrosoft Office proficiencyLeadership experienceCommunication skillsOrganizational skillsProblem-solving abilitiesHealthcare compliance knowledgeMedical device support backgroundRemote team managementRelationship-building skills

Required

High school diploma or high school equivalent degree
4+ years of professional experience
Travel up to 75% overnight as needed to support your team and customers
Lift up to 60 lbs occasionally and 20 lbs frequently and work on your feet for extended periods
Strong communication and relationship-building skills
Strong organizational and problem-solving abilities
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Preferred

Bachelor's degree in business, marketing, or related discipline
2+ years of leadership or supervisory experience
Minimum of 1 year of experience supporting Operating Rooms in clinical and surgical settings
5+ years of experience in OnSite Operations, ProCare, or a related field, with familiarity using Stryker systems like VPN access
Prior experience managing remote or field-based teams
Background in medical device service or support
Familiarity with healthcare compliance and reporting tools

Company

Stryker is a medical technology company that offers products and services in orthopaedics.

H1B Sponsorship

Stryker has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (76)
2023 (63)
2022 (78)
2021 (57)
2020 (77)

Funding

Current Stage
Public Company
Total Funding
unknown
1990-01-02IPO

Leadership Team

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Kevin Lobo
Chair & CEO
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Glenn S. Boehnlein
Chief Financial Officer and Vice President
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Company data provided by crunchbase