City of Houston · 4 hours ago
Permit Technician Aide
Houston, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expThe City of Houston is looking for a tech savvy, friendly, and well-organized Permit Tech Aide to join their Information Desk team. This role involves guiding customers through the permitting process and addressing their inquiries through various communication channels.
HospitalityNon Profit
Responsibilities
Triaging customer issues and queuing customers to the correct service
Answering phone calls, live chats, email, or service tickets
Distributing forms, applications, and other documents to customers to complete the permitting process
Researching and resolving common customer problems and inquiries, including basic technical support for iPermits and ProjectDox
Supporting the creation and maintenance of knowledge base articles
Completing data entry to maintain customer contact records
Performs other duties as assigned
Qualification
Required
Requires a high school diploma or a GED
Six months of customer service or general clerical/administrative experience are required
Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required
Preferred
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6
Company
City of Houston
The city also employs over 22,000 full-time staff to keep the city running.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
U.S. Department of Housing and Urban Development
2024-07-29Grant
Leadership Team
Todd DeGidio
Founder & CEO
Mark Seale
Chief Technology Officer
Recent News
bloomberglaw.com
2026-01-03
2025-11-12
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