The Erosion Company (TEC) · 2 hours ago
Area Quality Manager
Woodstock, GA
Full-time
Onsite
Entry, Mid Level
2+ years expThe Erosion Company (TEC) is the Southeast’s fastest-growing erosion control company, and they are seeking an Area Quality Manager to oversee field crews and ensure high levels of customer service and quality. The AQM will manage multiple projects, develop customer relationships, and assist in business development efforts while mentoring and motivating team members.
ConstructionEnvironmental EngineeringFarmingForestry
Hiring Manager
Conrad Hurt
Responsibilities
Manage field crews – Schedule works each day to meet customers’ needs as efficiently and quickly as possible. Train, coach, and discipline employees to optimize productivity and output. Ensure crews have what they need to perform their work, both materials & instructions. Provide on-the-job training and feedback to improve crews’ performance
Manage multiple projects – Visit work sites daily to assess the quality of work and ensure customers’ needs are met. Review work orders each day to ensure that the work completed is captured and billed accurately. Understand and apply benchmarks related to labor cost, material costs, and job margins to continuously improve the results of projects
Account management and customer service – Develop customer relationships by understanding client expectations and specifications, timely responding to issues, and identifying solutions. Learn the erosion control requirements for municipalities where TEC is engaged and advise clients on those standards
Business development – in cooperation with the sales team and members of management, assist in winning business with new customers as well as growing business with current customers. Meet with customers to solicit feedback on TEC’s performance. Serve as the primary point of contact for existing clients and create orders for new work accurately and timely. By participating in TEC training, external educational opportunities, and industry organizations become an expert in your field and offer that expertise to TEC’s clients
Qualification
Required
Able to prioritize tasks and communicate information in a fast-paced environment
Able to adapt and respond to changing deadlines
Strong customer service/account management skills
Strong team management skills
Good aptitude for math and general analysis
Comfortable with MS Office (Word, Excel, Outlook)
Preferred
2-5 years 'exterior' construction (grading, erosion control, landscaping, development) preferred
Field and/or team management
Demonstrated success in customer service/account management
Benefits
Health, dental, vision insurance
401k
Paid time off
Paid holidays
Car allowance and fuel card
Initial/Ongoing training
Opportunities for advancement
Company
The Erosion Company (TEC)
TEC is the largest and most experienced erosion control contractor in the Southeast.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Wilson Borden
CEO
Grant Turner, CFA
Chief Financial Officer
Company data provided by crunchbase