City of Fishers · 22 hours ago
Part-Time Vital Records and Office Support
Fishers, IN
Part-time
Onsite
New Grad, Entry Level
$20/hr - $24.50/hrThe City of Fishers is seeking a Part-Time Vital Records and Office Support staff member for their Health Department. This role involves providing courteous and efficient support for clinic registration, appointment scheduling, and managing vital records in compliance with state laws.
GovernmentProperty DevelopmentResidential
Responsibilities
Responsible for issuing certified birth and death certificates, paternity affidavits, and vital records as requested in person, online or mail, in accordance with Indiana Law
Assists individuals with application completion, verifies identifiable information, certifies document copies, collects and records payments, and maintains audit logs for compliance and accountability
Verifies requestors identity for eligibility to access records and accurately documents all vital records requests
Accurately advises on acceptable documentary evidence and updates records in on-site vital records systems and the Database Registration of Indiana’s Vital Events (DRIVE) system
Processes, maintains, and updates all records including Adoption, Court Orders, Affidavit Requesting Amendments, Paternity Affidavits, Legal Name Change, and Home Births in onsite and DRIVE systems
Collect fees and issue certified and non-certified copies of records
Maintain strict confidentiality of sensitive and legally protected information
Respond to vital records inquiries from the public, funeral homes, healthcare providers, and other agencies
Greet and assist clients in person and by phone in a professional, respectful manner
Register clients for health department services, programs, and clinics
Schedule appointments and assist with clinic flow
Answer general questions regarding health department services and programs
Maintain accurate, organized, and secure records and files
Handle payments, fees, and basic cash handling as required
Provide administrative support to health department staff as needed
Assist during high-volume clinics or public health events, including evenings or weekends if required
Qualification
Required
High school diploma or GED required
Prior customer service or administrative experience required
Must have the ability to sit or stand for extended periods
Must be able to occasionally lift up to 25 pounds
IN drivers' license and ability to be insured to drive a city vehicle
Work is primarily performed in an office or clinic environment
Strong customer service and interpersonal skills
High level of attention to detail and accuracy
Ability to handle sensitive, confidential, and emotionally sensitive situations with professionalism
Knowledge of or ability to learn vital records laws, policies, and procedures
Proficiency with computers, electronic records systems, and basic office software
Ability to multitask and work efficiently in a fast-paced environment
Clear verbal and written communication skills
Preferred
Experience in a healthcare, public health, or vital records setting preferred
Company
City of Fishers
City of Fishers is a government site of a smart, vibrant, and entrepreneurial city.
Founded in 1872
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Indy Lane, MD, MBA, FACOG
Chief Medical Officer Fishers Health Department
Recent News
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2024-11-13
2024-11-13
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