CHRISTUS Health · 13 hours ago
Clinic Patient Representative - Primary Internal Medicine
Alamogordo, NM
Full-time
Onsite
New Grad, Entry LevelCHRISTUS Health is seeking a Clinic Patient Representative for their Primary Internal Medicine department. The role involves efficiently registering patients, collecting accurate information, scheduling appointments, and performing various clerical duties to ensure smooth patient services.
Hospital & Health Care
Responsibilities
Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area
Maintains required core competencies
Complies with set Policies and Procedures (i.e. nametag, dress code, parking, smoking, etc.)
Answer practice phones and schedules patient appointments
Accurately registers arriving patients for appointments and accurately gathers all necessary information
Accurately scans/receives all required documents into patient’s account
Faxes notifications to insurance companies that require it
Pre-register via phone calls
Assure prompt patient services with professional kind attitude
Request medical records for new/referred patient
Verify that appropriate insurance authorizations and/or referrals have been received and placed in patient records prior to patient visit
Update patient information on a regular basis to include address phone number and insurance information
Assure that all forms in front office are updated and copied, to include new patient packets and patient charts
Collects patient’s co-payments and outstanding balances at the time of service and posts to account and daily log
Balances designated cash drawer at end of shift
Assists patients with general insurance, billing and other inquiries they might have pertaining to their accounts or referred to certified patient tech
Complies with set Policies and Procedures (i.e. nametag, dress code, parking, smoking, etc.)
Prepares charts for patient visit according to protocols
Qualification
Required
High School diploma or equivalent
Clerical training that includes typing, 10 key calculator, and computer knowledge
Knowledge/Experience of computer software, insurance requirements (authorizations, policies, co-pays, etc.)
Current American Heart –Basic Life Support (BLS) card
Preferred
Medical Office experience preferred
Bilingual preferred
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
Founded in 1935
10001+ employees
H1B Sponsorship
CHRISTUS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (35)
2023 (54)
2022 (46)
2021 (22)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
Thomas Royer, MD
CEO Emeritus
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