Department of Behavioral Health and Developmental Services · 1 day ago
Quality and Risk Director
The Department of Behavioral Health and Developmental Services is seeking a Quality and Risk Director to oversee quality management, risk management, clinical informatics, health information management, and compliance programs. This role is responsible for ensuring adherence to regulatory standards, leading performance improvement efforts, and fostering a culture of patient-centered care.
Hospital & Health Care
Responsibilities
Directing and overseeing the facility's quality management, risk management, clinical informatics, health information management, and compliance programs to ensure adherence to regulatory standards, accreditation, and certification requirements
Leading efforts in performance improvement, patient safety, risk reduction, and healthcare compliance across all programmatic areas
Developing and implementing quality and risk management strategies, coordinating survey processes, analyzing data to drive improvements, and fostering a culture of continuous quality improvement and patient-centered care
Overseeing a number of programs to ensure regulatory compliance and optimize operational effectiveness
Serving on the executive leadership team (ELT), reporting directly to the Chief Executive Officer, and playing a crucial role in strategic planning, policy development, and decision-making to maintain high standards of care and operational excellence
Qualification
Required
Extensive knowledge of healthcare quality management, risk management, and compliance principles and practices
In-depth understanding of The Joint Commission, CMS, and other regulatory standards applicable to healthcare facilities; including state and federal regulations
Strong analytical and problem-solving skills, with the ability to interpret complex data and identify trends
Excellent project management and organizational abilities
Superior written and verbal communication skills, including the ability to present information effectively to diverse audiences
Demonstrated leadership and team building capabilities
Proficiency in using quality improvement methodologies such as Lean, Six Sigma, or PDSA/PDCA
Experience with electronic health records (EHR) systems and health information management
Knowledge of HIPAA regulations and other healthcare privacy and security requirements
Ability to develop and implement effective training programs
Strong interpersonal skills and the ability to work collaboratively across departments
Proficiency in data analysis and statistical methods
Experience in policy development, implementation, and management and implementation
Ability to manage multiple priorities in a fast-paced environment
Ability to oversee investigatory processes and supervise investigators while coaching them to practice unbiased methods of interviewing staff and writing objective reports
Preferred
Master's degree in healthcare administration, public health, or related field
Extensive experience in healthcare quality management or compliance roles
Certification in healthcare quality (e.g., CPHQ), compliance (e.g., CHC), or risk management (e.g., CPHRM)
Certifications in Lean and Six Sigma
Experience with electronic health record (EHR) systems and data analytics
Strong Project Management Skills And Experience Leading Cross-functional Teams
Familiarity with behavioral health or psychiatric care settings
Company
Department of Behavioral Health and Developmental Services
The Department of Behavioral Health and Developmental Services seeks to promote dignity, choice, recovery, and the highest possible level of participation in work, relationships, and all aspects of community life for individuals with mental illness, developmental disabilities or substance-use disorders.