Dexian · 13 hours ago
Communications Strategist
Irving, TX
Contract
Hybrid
Senior Level
6+ years expDexian is a leading technology and professional staffing company with a global presence. They are seeking a growth-oriented Communications Strategist to lead CRM and transactional communication strategies across email and SMS, driving omnichannel customer experiences for various markets.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Responsibilities
Own omnichannel transactional communications strategy aligned to CX and NPS goals
Lead journey analysis, mapping, prioritization, and governance for non-marketing communications
Manage and evolve email/SMS templates, libraries, and CX playbooks
Partner with CRM, Product, Martech, and creative agencies to deliver scalable, high-quality communications
Ensure best-in-class design, testing, personalization, and content continuity across channels
Support platform and capability enhancements for transactional communications
Qualification
Required
Bachelor's degree and 6+ years of relevant experience
Strong background in customer-focused marketing communications (Email, SMS, Direct Mail)
Experience collaborating cross-functionally and with agencies
Preferred
AEM and Adobe experience (certifications a plus)
Agency background and digital marketing certifications
Knowledge of email technologies, web platforms, and relational databases
Master's degree (nice to have)
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase