SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 21 hours ago
Disaster Response Coordinator
Elizabethtown, PA 17022
Full-time
Hybrid
Mid Level
$60K/yr - $150K/yrSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is looking for a Disaster Response Coordinator to manage emergency response situations effectively. This role combines emergency response, sales, and relationship management, requiring quick decision-making and strong networking skills.
Consumer Services
Responsibilities
Respond to fire, water, and other emergency losses at any hour
Be on a rotating 24/7 on-call schedule (including nights, weekends, and holidays)
Arrive on-site quickly, assess the situation, and secure the job
Build and maintain a strong pipeline of referral partners (plumbers, HVAC, property managers, insurance agents, adjusters, commercial clients, etc.)
Network consistently — industry events, drop-ins, relationship touches, follow-ups
Track leads, document contacts, and maintain CRM activity
Represent SERVPRO with professionalism, urgency, and confidence
Support the production team by ensuring accurate job intake and smooth handoff
Qualification
Required
Must be able to work a 24/7 emergency response schedule
Valid driver's license and clean driving record
Strong communication and people skills
Ability to build and maintain long-term relationships
Comfortable entering damaged structures (fire, water, mold, etc.)
Ability to work independently and make quick decisions
Preferred
Sales or emergency services experience is a plus, but not required
Benefits
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase