iRhythm Technologies, Inc. · 3 hours ago
Clinical Educator
United States
Full-time
Remote
Mid, Senior Level
$94K/yr - $122K/yr
5+ years expiRhythm Technologies is a leading digital healthcare company focused on cardiac health solutions. The Clinical Educator (RN) serves as a primary clinical contact for healthcare providers, patients, and caregivers, providing education on iRhythm’s Zio ambulatory cardiac monitoring services and ensuring informed decision-making.
Health CareHealth DiagnosticsMedical DevicemHealthWearables
Responsibilities
Help patients and caregivers with empathy and confidence—listen actively, uncover concerns, and deliver clear, actionable guidance using trusted resources
Address inquiries about unique or non-standard device use with accurate, easy-to-understand information, and when needed, connect callers to their prescribing clinician or curated educational materials
Quickly distinguish between administrative and clinical needs, ensuring seamless handoffs to the right experts—whether Customer Care, Clinical Operations, or Medical Directors
Document conversations and next steps in the CRM with accuracy and insight, creating a record that drives quality care and continuous improvement
Provide RN‑level education to patients and accounts on approved indications and best practices for ambulatory cardiac monitoring (application, wear, troubleshooting)
Engage electrophysiologists, cardiologists, and clinical teams with clear, concise explanations to answer questions about off-label use with balanced, scientific information
Participate in trainings, service updates, and presentations; contribute to clinical content reviews and team knowledge sharing
Partner with Clinical Operations, Compliance, and Commercial teams to identify themes, gaps, and opportunities from provider and patient interactions
Share feedback to improve scripts, educational materials, and workflows, support pilots and rollouts for new processes
Recognize red‑flags in compliance and potential safety issues; escalate promptly to the appropriate clinical leaders or medical directors
Support follow‑through on urgent issues to ensure timely resolution for patients and providers
Travel for onsite education and field support (up to 30%, as business needs require)
Qualification
Required
Registered Nurse (RN) with an active, unencumbered state license
BLS required; ACLS preferred
5+ years in cardiac care, ambulatory monitoring, triage RN, or clinical educator roles
Experience supporting clinicians and patients in a healthcare or medical device setting; call‑management or contact‑center experience is a plus
Strong clinical judgment and the ability to translate complex topics into plain language for patients, caregivers, and accounts
Excellent communication, empathy, and relationship‑building skills with clinical teams and lay audiences
Organized, detail‑oriented documentation in CRM/case systems; comfortable with structured scripts, checklists, and knowledge bases
Ability to locate and summarize reputable medical literature to support balanced discussions
Preferred
ACLS preferred
Company
iRhythm Technologies, Inc.
iRhythm is a leading digital health care company that creates trusted solutions that detect, predict, and prevent disease.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.18BKey Investors
BraidwellNovo HoldingsNorwest
2024-03-04Post Ipo Debt· $643.6M
2020-08-21Post Ipo Secondary· $220M
2019-09-11Post Ipo Equity· $115M
Leadership Team
Quentin Blackford
Chief Executive Officer
Mark Day
Chief Technology Officer
Recent News
2026-01-16
Investor's Business Daily
2026-01-13
Company data provided by crunchbase