VF Corporation · 22 hours ago
Account Specialist
United States
Full-time
Remote
Mid Level
$18.40/hr - $23/hr
3+ years expVF Corporation is seeking an Account Specialist to join their team. The role involves managing accounts and providing customer service support throughout the order processing stages, collaborating with various departments to ensure accurate order fulfillment.
Apparel & Fashion
Responsibilities
Efficiently manage assigned orderbook by entering, revising, and releasing orders for processing. Provide order entry support for other team members when appropriate
Provide excellent customer service by offering product specification and product availability information. Assist customers with order selection and customer requirements to meet departmental goals
Proactively assist customers, sales representatives, members of the management team, or coworkers with inquiries, requests for information, or resolution of complex issues
Pinpoint and investigate product/service issues and provide effective and timely communication to all business partners to address the resolution and/or plan of action
Analyze, review, and process requests for return authorizations and credit, ensuring accurate invoicing for all purchase orders
Demonstrate professional phone etiquette with internal and external customers by answering inbound customer calls on the departmental phone queue
Acts as support and a resource for day-to-day activities within the department and assists with special projects as needed (customer follow-up, training support, triage customer complaints)
Qualification
Required
High school diploma or equivalent education
Proficient PC skills including Microsoft Office
Customer service oriented
Ability to learn and adaptable
High attention to detail
Excellent verbal and written communication skills
Able to work cooperatively with others across the organization to achieve shared objectives and gain trust and support of others
Must be a self-starter with a proactive working style
Please note that while this role is fully remote, it does require living in Wisconsin
Preferred
Three to five years of experience preferred
Associate's degree preferred
Knowledge of SAP and Cognos reporting preferred
Benefits
Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.
Company
VF Corporation
VF is redefining what it means to be the world’s best apparel, footwear and equipment company, powering iconic active lifestyle brands including The North Face®, Vans® and Timberland®.
10001+ employees
H1B Sponsorship
VF Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (22)
2023 (23)
2022 (40)
2021 (20)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Benno Dorer
Former Interim President & CEO
Bracken Darrell
Chief Executive Officer
Recent News
2024-05-05
Benzinga
2024-04-10
Company data provided by crunchbase