Philips · 8 hours ago
Director, Global C&R Capability & Strategy
Cambridge (US), Massachusetts, United States
Full-time
Onsite
Director/Executive
$181K/yr - $289K/yr
10+ years expPhilips is a health technology company dedicated to improving healthcare access for all. The Director of Global C&R Capability & Strategy will develop and drive the global strategy for managing product deficiencies, ensuring compliance and efficiency across all regions.
B2BConsumer ElectronicsElectronicsLightingWellness
No H1B
U.S. Citizen Only
Responsibilities
Develops the Global C&R management framework ensuring a standardized and compliant approach to support operations in completing field actions worldwide
Defines escalation pathways, decision-making criteria, and cross-functional responsibilities for determining when events require a recall, field correction or advisory notice
Responsible for Strategic/Functional team leadership, employee selection, performance management, career development, setting clear goals/KPI’s, open communication, and cultivating a positive/motivating work environment to foster engagement
Ensures strong alignment across businesses, functions and regions, including risk management, regulatory affairs, and post-market surveillance systems
Cultivates an inclusive and collaborative team culture that encourages innovation, accountability and continuous improvement
Maintains up-to-date knowledge of all applicable regulations and monitors C&R execution to ensure full compliance with regulatory requirements across all C&R activities
Establishes, tracks, analyzes and reports C&R performance metrics, presenting insights and trends to executive leadership and relevant board committees
Drives organizational learning by ensuring lessons learned are captured and integrated into design controls, supplier management and post-market processes
Effective implementation of strategic frameworks, maintaining regulatory and audit readiness, delivering actionable performance insights, fostering organizational learning and capability development, ensuring cross-functional and regional alignment, and demonstrating leadership that drives a culture of excellence
Leads the Global C&R Committee, acting as a strategic liaison between Business Unit Representatives, Regions, Regulatory Affairs, Quality Systems, Product Safety Risk Management, Supply Chain & Service, Marketing and Customer Communications
Leads and develops a regional team, ensuring coordinated regional alignment so actions in one geography are consistently assessed and mirrored in others
Qualification
Required
You have a minimum of 10+ years of experience leading strategic initiatives within regulated medical device environments, with a focus on process improvement, capability building, and extensive experience in Post Market Surveillance, Corrections & Removals, Risk management, field actions etc
You have a minimum of 4+ years as a functional/strategic leader, including mentoring, training, succession planning, hiring, performance management, and technical/professional development of team members
You have proven knowledge and expertise in global medical device regulatory requirements (FDA, EU MDR, Health Canada, APAC, etc.), with a proven ability to translate these into practical strategies that enhance compliance and operational excellence
You have demonstrated the ability to design and implement global frameworks that improve efficiency, consistency, and scalability across businesses, functional and regional teams
You have strong collaborative and stakeholder-management skills, with a track record of aligning diverse groups and the ability and experience to collaborate effectively with teams across different time zones, cultures, and remote working environments
You demonstrate strong leadership in change management, with a proven ability to influence, empower and develop high-performing teams
You have a deep understanding of post-market regulatory requirements and risk management principles and can translate these into practical strategies that enhance compliance and operational excellence
You thrive in environments that require balancing strategic vision with hands-on execution, and you bring a mindset of continuous improvement and innovation
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future
You're willing to travel 25% globally to support strategic and key initiatives and leadership activities
Preferred
Regulatory Affairs Certification is preferred
Benefits
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Company
Philips
Philips is a technology company that operates in various fields, including healthcare, consumer electronics, lighting, and home appliances.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.23BKey Investors
EXOR N.V.Bill & Melinda Gates FoundationInnovative Health Initiative
2025-03-19Post Ipo Equity
2024-05-23Post Ipo Debt· $756.82M
2023-11-07Grant· $44.6M
Leadership Team
Neil Mesher
CEO and SVP, UK and Ireland
Recent News
2026-01-22
2026-01-22
Company data provided by crunchbase