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Motion Recruitment · 5 days ago

Senior Business Systems Analyst (ServiceNow Support)

Atlanta, GA

Contract

Hybrid

Senior Level

Motion Recruitment provides IT Staffing Solutions, and they are seeking a Senior Business Systems Analyst specializing in ServiceNow Support. The role involves driving change to systems based on business impact analysis and serving as a functional lead in the technical implementation of solutions.

Information TechnologyRecruitingStaffing Agency

No H1B

Hiring Manager

Temoc Sanchez

Responsibilities

Proactively drive change to systems based on business system impact analysis

Serve as functional lead in technical implementation of agreed upon solutions

Decisions made based on highly complex business system impact analysis and involve business process or data flow recommendations and may impact firm systems

Business process redesign decisions are generally made in collaboration with divisional stakeholders and have a high risk on Firm performance

While there are no direct people responsibilities, leading others across the firm to accomplish tasks and meet deadlines will be required

This position requires a deep understanding of how enterprise systems interact with one another and impact firm operations and initiatives

Ability to create project plans or execute pre-existing plans

Ability to summarize highly complex business cases, system information and concepts and clearly communicate to firm leadership

Experience designing and implementing functional systems and data in a structured process

Ability to research data definition, usage and flow to gain expertise in existing systems

Ability to create new business processes and data usage to promote efficiency

Ability to multi-task and prioritize assigned tasks / projects with minimal assistance

Expert troubleshooting skills to investigate resolve and escalate problems. Identifies need for technical assistance to help in problem resolution

Expert knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling

Expert to learn evolving firm reporting technology platforms (Tableau, BI tools)

Proficient understanding of data warehouse concepts

Diagram highly complex business processes, data flow and architecture for new systems and data

Create highly complex business cases to provide cost effective solutions

Follow highly complex data flow to interpret source of information in support of new systems and data

Strong BSA fundamentals and finance concepts exposure required

Qualification

ServiceNowBusiness process redesignData flow analysisMicrosoft OfficeData warehouse conceptsProject planningExpert troubleshootingMulti-taskingBSA fundamentalsCommunication skills

Required

Must be able to work on W-2 basis

Must be local to Charlotte, NC