Patient Access Representative jobs in United States
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Dexian · 9 hours ago

Patient Access Representative

Dexian is a leading provider of staffing, IT, and workforce solutions. The Patient Access Representative will serve as the first point of contact for patients, assess their needs, and provide information about Patient Services while working within a multidisciplinary team.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Arpit Rawal
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Responsibilities

Serve as the first point of contact for patients, assess their needs, and triage calls
Explain Patient Services initiatives to customers
Enroll new customers and record activities in the patient database
Follow up with external entities to ensure patient needs are met
Complete special projects as required

Qualification

Customer ServiceSpecialty Pharmacy ExperienceMS Office ProficiencySalesforce CRM ExperienceMulti-taskingDependabilityOpen to FeedbackTime Management

Required

Experience in Specialty Pharmacy or Customer Service
Proficient in MS Office, email, web-based applications, and keyboarding
Ability to handle high-pressure, time-sensitive situations with excellent judgment
Strong multi-tasking and time management skills
Dependable with a strong work ethic
Open to feedback and coaching

Preferred

Experience with databases (CRM preferable) or tracking systems; Salesforce CRM experience
Experience in healthcare or pharmaceutical environments
Understanding of challenges associated with patients' medical conditions

Company

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

Funding

Current Stage
Late Stage

Leadership Team

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Mahfuz Ahmed
Chairman of the Board
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Vikram Motiani
Managing Director
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Company data provided by crunchbase