Artemis · 12 hours ago
Call Center Supervisor
Costa Mesa, CA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $80K/yr
3+ years expArtemis Healthcare Partners is seeking a dedicated and passionate professional to join our client's team as a Call Center Supervisor. The role involves leading recruitment, implementing employee satisfaction strategies, and managing team goals to achieve sales objectives.
Staffing & Recruiting
Responsibilities
Lead the recruitment process for hiring highly qualified and motivated team members
Implement strategies to enhance employee tenure and job satisfaction, fostering a culture of growth and stability
Set and manage individual and team goals, in support of achieving departmental sales goals and KPIs, ensuring alignment with broader organizational objectives
Work closely with the sales trainer to ensure employees fully adopt training programs and show consistent measurable progress in achieving their goals
Actively participate in the leadership of the department, contributing to strategies for revenue growth, increased bookings, and employee retention
Qualification
Required
Must have a minimum of three years' experience in an in-bound sales call center environment, including two or more years in a leadership role, with a proven track record of for driving individual and team performance in meeting revenue goals
Proven experience in hiring, retaining and developing high performing staff
Strong track record of achieving and exceeding sales targets in a team-based environment
High school diploma required; college degree preferred
Benefits
Health, Dental, and Vision Insurance
401k Retirement Plan
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Paid Time Off, Vacation, Paid Holidays
Life & Supplemental Life Insurance
Disability Insurance, FMLA
Company
Artemis
At Artemis, we offer a talent delivery methodology, that actually delivers. We go above and beyond the checkboxes, references and resumes.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase