Ethire llc · 23 hours ago
Intake Specialist
Indianapolis, IN
Contract
Onsite
New Grad, Entry Level
0+ years expEthire LLC is seeking an Intake Specialist to provide direct public-facing support for the Indiana Civil Rights Commission. The role involves responding to inquiries, conducting intake interviews, and ensuring compliance with civil rights laws while maintaining accurate case documentation.
Staffing & Recruiting
Responsibilities
Respond professionally and timely to public inquiries via phone, online submissions, and in-person interactions
Conduct intake interviews with potential complainants to gather and document relevant information
Analyze and summarize information received through online inquiries and interviews
Prepare and organize investigative case files for civil rights investigations
Draft and send Notices of Complaints and interrogatories to relevant parties
Apply Indiana Civil Rights Law and Federal Civil Rights Laws to determine jurisdiction and case eligibility
Provide excellent customer service while handling sensitive and confidential matters
Perform monthly reporting and maintain accurate case documentation
Research databases to identify correct contact information for parties and witnesses
Draft administrative motions when required, including dismissals and default orders
Collaborate with internal Commission staff and refer inquiries appropriately
Perform additional duties as assigned to support intake and case control operations
Qualification
Required
High School Diploma or GED (Required)
Minimum 6 months of administrative or clerical experience
Previous legal coursework or paralegal-type training
Practical knowledge of Indiana Civil Rights Law and Federal Civil Rights Laws
Strong written and verbal communication skills
Ability to type with speed and accuracy
Proficiency with computers and Microsoft 365 (Word, Excel, Outlook)
Ability to handle confidential information with integrity and professionalism
Preferred
Ability to interpret, analyze, and apply civil rights laws appropriately
Experience applying agency policies and procedures to discrimination complaints
Strong organizational skills with the ability to manage multiple priorities
Excellent interpersonal skills when interacting with the public and stakeholders
Attention to detail and sound judgment in case-related decisions
Company
Ethire llc
Ethire LLC is a certified Minority Business Enterprise (MBE) and HUBZone company headquartered in Texas, committed to delivering trusted workforce and staffing solutions across IT, Healthcare, and Administrative support functions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase