JLL · 1 hour ago
Experience Services Ambassador
Chicago, IL
Full-time
Onsite
Entry Level
$48K/yr - $59K/yr
1+ years expJLL is a leading global provider of real estate and investment management services, and they are seeking an Experience Services Ambassador to enhance client experiences. This role involves managing high-profile meetings, overseeing amenity services, and ensuring smooth daily operations to support workplace initiatives.
CommercialReal Estate
No H1B
Responsibilities
Serve as primary point of contact for conference center clients, managing scheduling software, coordinating room setup/breakdown, and providing AV assistance
Execute high-profile meetings and events including senior executive sessions, consulting with clients on space requirements, AV needs, catering, and support services
Provide warm, professional welcome to all guests, operating main switchboard, answering calls, and maintaining accurate visitor records
Oversee employee amenity kitchens ensuring daily operations meet high standards, stocking pantry supplies, and ordering kitchen supplies within budget
Coordinate and set up catering and beverage services for meetings and events while processing catering orders and managing vendor relationships
Maintain meeting spaces in pristine condition, collect stakeholder feedback for continuous improvement, and handle administrative support including cost quotes and presentations
Collaborate with vendors, facilities staff, and service providers to ensure seamless execution with minimal disruption while supporting other departments
Qualification
Required
High school diploma or equivalent
ServeSafe Food Handler Certification (must obtain within 60 days if not already certified)
1-3 years of experience in food service industry, hospitality, events, property management, or related field
Excellent verbal and written communication skills with ability to communicate professionally with all levels of staff and clients
Exceptional customer service skills with a passion for hospitality and creating memorable guest experiences
Strong organizational and time management abilities with proven track record of initiative, integrity, and good judgment
Ability to lift up to 25 pounds and stand for extended periods with general mobility throughout office facilities
Preferred
Bachelor's degree or equivalent experience in hospitality, business administration, or related field
Intermediate Microsoft Office Suite proficiency (Excel, Word, PowerPoint, Outlook)
Previous conference center or corporate events experience with understanding of meeting logistics and coordination
Experience with senior executive meeting coordination and high-stakes event management
Knowledge of food service operations and inventory management practices
Experience working in fast-paced, multi-tasking environments with competing priorities
Familiarity with workplace experience initiatives and Return to Office support programs
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase