Great Lakes Credit Union · 1 day ago
Branch Manager
Round Lake Beach, IL
Full-time
Onsite
Mid, Senior Level
$67K/yr - $101K/yr
1+ years expGreat Lakes Credit Union is Hiring great people for our great team! The Branch Manager is responsible for managing and directing the business activities of the branch staff, ensuring excellent service to members and developing staff to achieve branch goals.
BankingFinancial Services
Hiring Manager
Margita Baričević, MHRLM
Responsibilities
Manage and direct the business activities of the branch staff
Demonstrate and reinforce a sense of urgency and commitment to providing excellent products and services to members
Develop staff to enhance accuracy, timeliness, sales & service within the branch
Maintain a work environment conducive to teamwork with a high level of performance and productivity
Support the Standards of Greatness and maintain positive working relationships by supporting the GLCU Standards of Greatness
Perform with a high level of operational knowledge, comfortable in the day-to-day operations
Direct operations and sales of the branch and support and promote a sales and service-driven culture
Achieve defined GLCU and branch goals
Coach and develop team members to achieve defined GLCU and branch goals
Ensure that internal procedures are understood, followed, and referenced when necessary
Ensure that Sr. Management is informed of problematic situations in a timely manner
Ensure the branch opens for daily operations and is balanced and secured each business day
Ensure security and maintenance of Branch assets including property, equipment, records, cash, and negotiable instruments, and maintain accurate records
Exercise discretion and independent judgment in interpreting policies and procedures, making exceptions as required
Resolve member complaints, tactfully explaining specific policies and procedures
Participate in community/networking activities, e.g., chamber of commerce and other local community organizations
Hold periodic team meetings, daily huddles, and one-on-ones with assigned personnel to deliver recognition for successes, discuss areas needing improvement, communicate changes in procedures, provide direction, and present general information
Maintain favorable relations with internal departments and outside vendors
Comply with federal and state regulations and internal controls and expectations in compliance with GLCU’s policies and procedures
Perform duties of a Member Specialist as required
Participate in project teams as necessary
Participate in planning, developing, and implementing training sessions
Maintain compliance with all applicable federal, state, and local rules and regulations, and follow all GLCU policies, procedures and internal controls
All other duties as assigned
Qualification
Required
Min 1 year tenure as an Assistant Branch Manager strongly preferred
Proficient in all the Retail areas of responsibility
Completion of the Leadership training program
Management experience as an Assistant Manager, Branch Manager of a financial institution, or a retail/food services manager
Benefits
Health & Wellness: Enjoy comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. We also provide access to wellness programs and health membership reimbursement. The company paid Short Term Disability and Long Term Disability.
Employee Banking Benefits: Enjoy the flexibility and convenience with 24/7 digital banking, a network of more than 30,000 ATMs, 18 branches.
Company Paid Life Insurance: Enjoy peace of mind with company-paid life insurance, providing financial protection for you and your loved ones.
Generous Paid Time Off: Recharge and relax with a generous PTO policy and paid holidays.
Retirement Savings Plan 401(k): Plan for your future with our 401(k)-retirement savings plan, complete with employer matching contributions to help you reach your financial goals.
Professional Development: We are committed to your growth! Take advantage of our training programs, mentorship opportunities, and tuition reimbursement for continuing education.
Employee Recognition Programs: We celebrate your achievements and milestones through various recognition programs.
Diverse and Inclusive Culture: Join a vibrant team that values diversity and fosters an inclusive environment where everyone feels welcome and empowered.
Community Engagement: Participate in our community service initiatives and volunteer opportunities to make a positive impact in the communities we serve.
Company
Great Lakes Credit Union
Founded in 1938 and headquartered in Northern Illinois, Great Lakes Credit Union (GLCU) is banking for a greater good.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$10MKey Investors
Brean Capital
2021-01-28Secondary Market· $10M
Leadership Team
Tim Lukomski
Chief Financial Officer
Fred Campobasso
Chief Lending Officer
Recent News
2022-02-01
2022-02-01
Credit Union Times
2022-02-01
Company data provided by crunchbase