Gallagher · 14 hours ago
Client Service Manager, Employee Benefits
Gallagher is a trusted partner in helping organizations navigate important people decisions. The Client Service Manager will support the Employee Benefits department by managing client relationships and delivering risk management solutions.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
May be first point of contact on some accounts; supports in delivering service to book of business
Provides renewal and proposal presentations for delivery to clients including regulatory information for compliance and enrollment guidelines
Guides clients through the renewal process, which may include requesting renewal exposures, submitting requests to carriers based on renewal timetable
Reviews and supports in enrollment, benchmarking, financial and utilization data based on financial review standards
Identifies opportunities for adding other lines of coverage or services
Processes or oversees process of change request, certificates of insurance, account summaries, proposals, policies, and account balance status as needed
Maintains relationships with internal and external business partners and carriers
May be responsible for analyzing market trends and advising clients on changes to policies
May be responsible for assisting Producers with marketing campaigns
Seeks opportunities to increase knowledge of insurance contracts, carrier underwriting guidelines, and coverage options
Provides mentoring and guidance to junior team members, such as Account Coordinators
Other duties as assigned
Qualification
Required
Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience
Producer's License
Proficiency in Microsoft Office
Appropriate licensing as required
Preferred
Previous insurance knowledge and experience managing client relationships
Solid financial acumen
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Recent News
Life Insurance International
2026-01-07
2025-12-04
2025-11-19
Company data provided by crunchbase