International Rescue Committee · 3 hours ago
Case Management Data Senior Specialist
New York, NY HQ USA
Full-time
Hybrid
Mid, Senior Level
$83K/yr - $90K/yrThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. The primary role of the Case Management Data Senior Specialist is to strengthen the quality and use of case management data and information management systems across IRC programming.
CharityCommunitiesHumanitarianNon ProfitSocial
Responsibilities
Provide centralized resources and support to ensure IRC teams have quality case management data systems and clear standards
Develop and update comprehensive resources to strengthen teams’ understanding, use, and practice of case management IMS
Maintain overall visibility and documentation on the state of IMS in each country and region and upcoming activities, in collaboration with technical teams
Proactively collect feedback on IMS use and user needs, and identify challenges and solutions
Provide guidance on data protection standards and expectations for case management
Ensure clear connections between case management IMS and IRC MEAL systems
Stay informed about emerging technologies and trends in case management systems, and advocate for necessary upgrades and enhancements as needed/feasible
Provide direct technical support and system administration to country programs
Support specific countries with rollout and configuration of Primero and other IMS platforms based on country needs (including through projects)
Act as the system administrator and focal point for country programs utilizing protection-related information systems, including IRC instances of Primero
Support ongoing training and capacity building on case management IMS with country program colleagues and VPRU technical advisors (TAs)
Respond to requests for information sharing that follow IRC’s data protection standards
Support regular data analysis and use of case management data by IRC programmatic teams
Conduct regular and ad hoc analysis of case management data across protection streams and countries, including data compilation and cleaning
Work with VPRU MEAL colleagues to streamline and harmonize case management measurement frameworks across protection streams
Build capacity of technical advisors, regional colleagues, and country program colleagues to regularly analyze and use data to strengthen the quality of case management
Triangulate case management data with other IRC data sources, e.g. Annual Statistics
Engage on strategic conversations and positioning around case management IMS
With VPRU MEAL Lead and technical leads, support strategy and vision for case management IMS for the IRC (across platforms, protection streams, and countries)
Coordinate internally with IRC MEAL and Technology for Programs colleagues
With technical leads, track updates and co-represent IRC in external spaces related to case management IMS (e.g. inter-agency steering committees, Primero Board, etc.)
Input into business development related to case management IMS, as appropriate
Qualification
Required
Specific experience with case management systems (particularly for gender-based violence, child protection, or protection rule of law) and/or protection programming, ideally in humanitarian contexts
Strong experience with programmatic data collection, management, and analysis, including multiple data collection platforms and strong Excel skills
Ability to generate high quality guidance and analysis documents that demonstrate attention to detail, strong understanding of best data practices, and are appropriate for end users
Strong organizational skills and ability to balance multiple priorities across a diverse portfolio
Excellent verbal and written communication skills, including an ability to be clear and concise
Strong interpersonal skills: able to successfully listen to, collaborate with, facilitate discussion among, and build trust with people from diverse nationalities and backgrounds
Preferred
Experience with ODK-based mobile data collection applications (e.g. CommCare) preferred
Experience with additional analysis and visualization software (e.g. PowerBI) preferred
Experience with system administration for technology preferred
Experience with data protection guidelines preferred
Fluency in English is required. French, Spanish and/or Arabic language skills will be an asset
Benefits
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $163 per month
Dental starting at $6.50 per month
Vision starting at $5 per month
FSA for healthcare and commuter costs
A 403b retirement savings plans with immediately vested matching
Disability & life insurance
An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
Company
International Rescue Committee
IRC responds to the world's worst humanitarian crises & helps some of the most vulnerable people from harm to home.
Founded in 1933
10001+ employees
H1B Sponsorship
International Rescue Committee has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (20)
2022 (17)
2021 (13)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$1.25MKey Investors
American Student AssistanceThe Pfizer FoundationU.S. Department of Agriculture
2024-03-25Grant· $0.5M
2021-11-30Grant
2021-10-07Grant· $0.75M
Leadership Team
David Miliband
President & CEO
Katherine Crowley
Associate Director, Global Corporate Partnerships
Recent News
2026-01-22
Business Wire
2025-12-09
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