Midland Credit Management, an Encore Capital Group Company · 16 hours ago
Sr.Process Excellence Manager
San Jose
Full-time
Onsite
Mid, Senior Level
3+ years expMidland Credit Management, an Encore Capital Group Company, is seeking a Senior Process Excellence Manager responsible for supporting business process improvement efforts across the organization. The role involves assisting with process analysis, new process design, implementation, and project management.
Financial Services
Responsibilities
Assist with establishing detailed project plans, monitor project performance, raise issues and concerns, establish performance metrics and tracking mechanisms to monitor improvement impacts
Provide regular updates on process improvement projects to key project stakeholders across the organization as required
Serve as a key project team member and support business process improvement projects from conceptualization through implementation by working closely with the project team, business unit leaders and IT (as necessary)
Serve as liaison between business units and IT for business process improvement projects to help establish business requirements and functional specifications
Qualification
Required
Bachelor
English
3 - 5 years experience in a project or process management role, or equivalent education and experience
Strong proficiency in MS Office
Experience in project or process management
Preferred
System query skills
Benefits
Wellness and mental health initiatives
Support volunteerism
Environmental efforts
Employee education through leadership training
Skill-building
Tuition reimbursements
Promotion opportunities from within
Company
Midland Credit Management, an Encore Capital Group Company
Established in 1953, Midland Credit Management, Inc.
1001-5000 employees
H1B Sponsorship
Midland Credit Management, an Encore Capital Group Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (47)
2023 (22)
2022 (11)
2021 (24)
2020 (19)
Funding
Current Stage
Late StageLeadership Team
Anne Marie B.
Senior EA to the President and CFO | Corporate Events Lead
Mike Merle
Chief Financial Officer
Recent News
Encore Capital Group, Inc.
2025-07-31
2025-03-20
Company data provided by crunchbase