KERV.ai · 3 hours ago
Client Success Manager
New York, NY
Full-time
Hybrid
Entry Level
$70K/yr - $80K/yr
1+ years expKERV.ai is an award-winning company based in Austin, TX, that specializes in AI-powered video analysis and monetization. The Client Success Manager will drive client servicing, ensuring a positive experience and supporting campaign management from start to finish.
AdvertisingContentDigital MediaMarketingVideo
No H1B
Responsibilities
Support the Lead, Client Success with Client communication, balancing external needs with internal bandwidth across the Operations organization
Build effective proposals telling the KERV Narrative to meet specific client KPIs in collaboration with your Lead, Client Success
Handle client reporting on a weekly basis for live campaigns and drive the 'Why Kerv' narrative, showcasing actionable insights from reporting metrics
Stay up to date on industry trends and be able to speak to impacts to KERV business and products
Independently and effectively managing 3-5 direct campaigns and 8-10 enterprise campaigns
Provide support for Leads and Associate Director as needed
Qualification
Required
A minimum of 1-2 years of relevant experience within advertising, marketing, or client service roles
Strong understanding of digital and programmatic advertising
Previous experience in managing digital advertising campaigns
Proficiency with ad technology tools, systems, and platforms, including DSPs, DMPs, publisher or agency ad servers, and 3rd party measurement, research, and verification vendors
Strong communication skills- both written and verbal
Proficient in microsoft office (specifically excel, ppt)
Solution Oriented and Detail Oriented to ensure client details are captured
Benefits
Unlimited PTO with a healthy culture of taking time off to recharge so you can bring your best self to work
Competitive compensation packages
Comprehensive health and wellness benefits including modern support services via Bennie, such as a custom app and healthcare concierge to support a simplified benefits experience for our staff
Mental Health Support via Samata Health paid 100% by KERV
401K with company match and 100% vesting on day 1
Unlimited referral bonuses
Flexible working schedules with remote and hybrid opportunities
Company
KERV.ai
KERV.ai is powering convergence of AI-video content, context, commerce for the world's leading brands, agencies and publishers.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$29.57MKey Investors
Coral Tree PartnersVestech Partners
2025-11-19Series B
2022-12-27Series A· $6.57M
2022-05-25Series Unknown· $12M
Leadership Team
Gary Mittman
Chief Executive Officer
Mike Fleischman
Chief Financial Officer
Recent News
2025-11-24
2025-02-08
Company data provided by crunchbase