SWITS DIGITAL Private Limited · 2 hours ago
Nexthink Engineer
Spring, TX
Contract
Onsite
Mid LevelSWITS DIGITAL Private Limited is focused on enhancing digital experiences for employees. The Nexthink Engineer role involves managing Nexthink configurations, implementing use cases, and developing automations to improve user satisfaction and device performance.
Information Technology & Services
Responsibilities
Promote Nexthink capabilities, best practices, and adoption across IT teams
Manage platform configuration, governance, and onboarding of new Nexthink features
Support enterprise initiatives through reliable setup, maintenance, and technical enablement
Design and deliver Nexthink based use cases to improve observability, compliance, automation, and digital experience outcomes
Collaborate with IT and business units to operationalize insights and workflows
Continuously analyze Nexthink data to detect issues or opportunities
Trigger remediations, escalate to relevant teams, and support resolution activities
Build and maintain Remote Actions, campaigns, and automated workflows (Nexthink Flow)
Drive user guidance, self service, and automated problem resolution
Develop dashboards and reports for leadership and operational teams
Track KPIs such as DEX Score, device performance, compliance, and frustrated user trends
Identify emerging needs and evolve the platform to enhance employee experience
Qualification
Required
Advanced Remote Action development (PowerShell, script signing, automation chaining)
Nexthink Flow workflow design and system integrations
NQL query development and dashboard creation
Deep understanding of Nexthink Data Model and DEX Score drivers
Experience with Nexthink campaigns, user engagement, and remediation logic
Scripting & Automation
Advanced PowerShell scripting for diagnostics, automation, and custom RAs
Understanding of REST APIs, authentication models, and integration patterns
Troubleshooting & Observability
Endpoint performance troubleshooting (Windows OS)
Basic networking, device health, and application performance fundamentals
Ability to correlate signals and identify root causes using telemetry data
Analytics & Reporting
Strong data analysis skills
Ability to translate telemetry into insights and actionable recommendations
Cloud & Workplace Knowledge
Basic cloud concepts (Azure preferred)
Familiarity with modern device management ecosystems (Intune/M365 is a plus)
Strong communication and documentation skills
Ability to collaborate effectively across teams
Willingness to learn and adapt to evolving platforms, AI capabilities, and observability practices
Nexthink engineering expertise (RA development, Flow automation, NQL, DEX analysis)
Scripting & troubleshooting (advanced PowerShell, REST APIs, endpoint performance/root-cause analysis)
Data analysis & cross-team collaboration (turning telemetry into insights, dashboards, and actionable improvements)
Company
SWITS DIGITAL Private Limited
At SWITS Digital Private Limited, we are driven by innovation, integrity, and a commitment to empowering businesses through technology.
Founded in 2024
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase