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StevenDouglas · 5 hours ago

Collections Specialist

Miami-Dade County, FL

Contract

Onsite

Entry, Mid Level

$18/hr - $22/hr

2+ years exp

StevenDouglas is seeking Recovery Specialists to join their team in Miami, FL, supporting B2B collection efforts. The role involves contacting business owners to negotiate and recover revenue from default accounts while meeting established goals in a fast-paced environment.

ConsultingHuman ResourcesRecruitingStaffing Agency

Growth Opportunities

Hiring Manager

Brooke Pumo

Responsibilities

The Team uses all available methods every day to contact business owners nationwide to negotiate and recover revenue from “in house” default accounts

Recovery Specialists meet established daily call counts and email contacts as well as use the internet and other company resources to generate recovered revenue

Team Members, with Management support, negotiate terms for payment in full, lower payment plans and settlements and follow up on payments arrangements in order to ensure a positive resolution for the account

Team Members build and maintain positive, professional relationships internally as well as with clients

Qualification

Collections experienceNegotiation skillsHigh-volume phone experienceMS Office proficiencyWillingness to learnAttitudeTeam player

Required

2+ years of experience working over the phone in a high-volume setting including but not limited to – collections, sales, customer service, customer support, etc

Proficient in MS Office and Internet

Excellent phone communication and negotiation skills; ability to overcome obstacles and focus on positive solutions

Excellent attitude, Team Player and Willingness to Learn

Preferred

Prior experience in collections (ex: Skip Tracing) is a big plus

Benefits

Lucrative spiff/bonus program earning additional uncapped income

Competitive salary/hourly rate

Lucrative bonus/ commission opportunities

Company

StevenDouglas

StevenDouglas, one of the boutique Search and Interim Resources firms.

Founded in 1984

Sunrise, Florida, USA

201-500 employees

https://www.stevendouglas.com

Funding

Current Stage

Growth Stage

Leadership Team

Laurie Canepa

Managing Director - State of Texas (Accounting and Finance Search)

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