Wiz · 10 hours ago
IT Technician (Remote - CST)
United States
Full-time
Remote
Mid Level
$86K/yr - $119K/yr
3+ years expWiz is a fast-growing startup reinventing cloud security and empowering businesses. They are seeking an IT Technician to provide tier 1 support for end users, diagnose technical issues, and collaborate with stakeholders to ensure high-quality service desk activities.
Cloud SecurityCyber SecurityEnterprise SoftwareSecurity
No H1B
Responsibilities
Provide tier 1 support for all end users both remotely and in person
Diagnose and resolve technical issues including those related to macOS and Windows and Linux, audiovisual systems, office networks, peripherals, and software
Effectively collaborate with close stakeholders such as HR, and perform routine employee lifecycle-related tasks including conducting onboarding sessions for new employees globally
Draft and update detailed internal and end user facing documentation related to supported technologies and processes
Set the highest standard for quality in all service desk activities including communication with end users, technology administration, documentation, and contribution to team metrics such as those related to SLAs
Stay current on technologies used by the company and all internal changes, and train employees on best practices
Qualification
Required
3+ years of experience supporting end users both in-person and remotely
Have supported IAM solutions such as Okta, Azure AD, OneLogin, or Ping Identity
Significant experience providing software support to Windows and macOS users
Past experience providing white glove support for C-Suite and Executives
Strong background IT support in a startup environment or at minimum SaaS tool administration in a corporate environment
Strong, practical grasp of the networking and ability to troubleshoot wireless networks and some physical infrastructure
Preferred
Professional experience with cloud service providers such as AWS, GCP, or Azure
Strong interest in security and cloud technologies
Experience working in or supporting highly regulated environments
Benefits
Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Company
Wiz
Wiz is a cloud security platform that facilitates collaboration between security, dev, and DevOps teams.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$2BKey Investors
SoftBank Vision FundG SquaredSalesforce Ventures
2025-03-18Acquired
2024-11-18Series Unknown
2024-05-07Series E· $1B
Leadership Team
Assaf Rappaport
Co-Founder & CEO
Yinon Costica
Co-Founder and VP of Product
Recent News
2026-01-24
2026-01-22
2026-01-17
Company data provided by crunchbase