INFOMATIC · 9 hours ago
Collections Specialist
Infomatic is seeking a proactive and detail-oriented Collections Specialist to join their dynamic finance team. In this role, you will manage accounts receivable, ensure timely collection of outstanding balances, and maintain positive relationships with clients, utilizing your expertise in medical collections and financial concepts.
Information ServicesInformation TechnologySoftware
Responsibilities
Contact clients via phone, email, or written correspondence to follow up on overdue accounts and resolve billing discrepancies
Analyze accounts receivable data to identify delinquent accounts and develop effective collection strategies
Maintain accurate records of all collection activities, including payment promises and account adjustments
Collaborate with internal departments such as medical billing, accounts payable, and accounting to ensure proper account reconciliation and resolution of issues
Apply knowledge of medical terminology, CPT coding, ICD-10 codes, and revenue cycle management principles to facilitate accurate billing and collections
Negotiate payment plans or settlements with clients while adhering to company policies and compliance standards
Utilize financial software and accounting systems to track collection progress, generate reports, and perform account analysis efficiently
Qualification
Required
Proven experience in medical collections, accounts receivable, or related financial roles
Strong understanding of financial concepts such as debits & credits, account reconciliation, and revenue cycle management
Excellent phone etiquette combined with outstanding customer service skills to foster positive client relationships
Proficiency in accounting software and financial software tools used for account analysis and reporting
Effective negotiation skills with the ability to handle challenging conversations professionally
Basic math skills essential for account analysis and resolving billing discrepancies
Preferred
Familiarity with medical billing processes, CPT coding, ICD-10 coding, and medical terminology is highly preferred
Company
INFOMATIC
INFOMATIC is an information technology and services company.
Funding
Current Stage
Early StageCompany data provided by crunchbase