Synechron · 4 hours ago
Senior ServiceNow Developer
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $120K/yrSynechron is a global consulting firm focused on delivering innovative digital solutions. They are seeking a dedicated Senior ServiceNow Developer specialized in ServiceNow SPM to streamline service management and portfolio activities, requiring expertise in incident resolution and diverse environments.
ConsultingIT ManagementSoftware
Hiring Manager
Sonali Sakharkar
Responsibilities
Research, troubleshoot, and resolve issues related to ServiceNow within the SPM scope
Develop, update, and optimize and support ServiceNow Service Portfolio Management activities
Handle incidents workflows, ensuring timely resolution
Collaborate with cross-functional teams to ensure accurate Service Mapping
Maintain detailed documentation , procedures, and solutions
Stay updated with best practices and new features related to ServiceNow and SPM
Implement pattern improvements to enhance data accuracy
Qualification
Required
Proven experience in ServiceNow Development, specifically within SPM contexts
Strong OS expertise in Windows and Linux environments
Proficiency in Regular Expressions (Regex) for pattern matching and data extraction
Knowledge of Cloud Concepts, including GCP and Azure
Active ServiceNow CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications
Excellent analytical, problem-solving, and troubleshooting skills
Effective communication skills to collaborate with technical and non-technical teams
Preferred
Experience with ServiceNow Service Mapping and Service Portfolio Management
Familiarity with scripting languages (JavaScript, PowerShell, Bash)
Exposure to hybrid cloud environments and integrations
Prior experience working within an IT service management (ITSM) or ITIL framework
Benefits
10 days of paid annual leave (plus sick leave and national holidays)
Maternity & paternity leave plans
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
Retirement savings plans
A higher education certification policy
Commuter benefits (varies by region)
Extensive training opportunities, focused on skills, substantive knowledge, and personal development
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
Company
Synechron
Synechron is a technology consulting and outsourcing company that helps clients in capital markets, insurance, and banking industries.
Founded in 2001
10001+ employees
H1B Sponsorship
Synechron has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (543)
2024 (628)
2023 (665)
2022 (722)
2021 (720)
2020 (1404)
Funding
Current Stage
Late StageLeadership Team
Yogesh Joshee
Director - Sales
Recent News
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2025-10-11
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